French-Speaking Customer Advisor | Relocate to Portugal

Cross Border Talents; Perpignan; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Relocation support

Flight reimbursement after 6 months

Studio in Lisbon or Porto

Job summary

Cross Border Talents invites you to join our Customer Service Advisor team in sunny Portugal. You will handle customer queries in French via phone, chat, and email, providing accurate information and resolving issues with empathy.

You will log cases in CRM, follow up on outcomes, and collaborate with your teammates to maintain high service quality. Relocation support is provided, including a studio in Lisbon or Porto and flight reimbursement after six months.

Qualifications

• Fluent French (C2) and good English proficiency.
• Experience in customer service or hospitality is a plus.
• Willing to relocate to Portugal and work on-site.

Responsibilities

• Handle customer queries via phone, chat, and email in French.
• Provide accurate information and resolve issues with empathy.
• Log cases in CRM, follow up, and track outcomes.
• Collaborate with team members to maintain service quality.

Skills

French language

English language

Job description

Cross Border Talents invites you to join our Customer Service Advisor team in sunny Portugal. You will handle customer queries in French via phone, chat, and email, providing accurate information and resolving issues with empathy.

You will log cases in CRM, follow up on outcomes, and collaborate with your teammates to maintain high service quality. Relocation support is provided, including a studio in Lisbon or Porto and flight reimbursement after six months.