French-Speaking Remote Customer Advisor - Portugal Relocation

Cross Border Talents; Denain; Remote; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Relocation support

Flight reimbursement

Studio in Lisbon/Porto

Healthcare coverage

Onboarding & mentorship

Career progression

Job summary

Cross Border Talents is seeking a Customer Service Advisor who speaks French to work remotely from Greece with relocation support to Portugal. The role includes handling queries in French, providing accurate information, logging cases in CRM, and collaborating with teammates to maintain high service quality.

Requirements include fluent French and at least B2 English, strong communication and problem-solving abilities, and willingness to relocate to Portugal.

Qualifications

• Fluent/C2 French and B2 English proficiency.
• Strong communication and problem-solving skills.

Responsibilities

• Handle customer queries via phone, chat & email in French.
• Provide accurate information and resolve issues with empathy.
• Log cases in CRM systems, follow-up, and track outcomes.
• Collaborate with team members to maintain service quality.

Skills

French language

English proficiency

Communication skills

Problem solving

Willing to relocate

Job description

Cross Border Talents is seeking a Customer Service Advisor who speaks French to work remotely from Greece with relocation support to Portugal. The role includes handling queries in French, providing accurate information, logging cases in CRM, and collaborating with teammates to maintain high service quality.

Requirements include fluent French and at least B2 English, strong communication and problem-solving abilities, and willingness to relocate to Portugal.