French-Speaking CS Advisor — Remote; Portugal Relocation

Cross Border Talents; Bordeaux; Remote; EUR 16,000 - 23,000; Full time

Benefits offered by this job

Flight reimbursement

Relocation support to Portugal

Studio in Lisbon or Porto

Health & wellness initiatives

Job summary

Cross Border Talents is seeking a French-speaking Customer Service Advisor for a fully remote role with relocation support to Portugal. You will handle inquiries via phone, chat and email in French, providing empathetic assistance and logging cases in CRM systems.

Ideal candidates have fluent French and at least B2 English, strong communication skills, and a willingness to relocate to Portugal. Training and a base salary with performance bonus are offered.

Qualifications

• Fluent French with high proficiency (C2).
• English proficiency at least B2 level.
• Strong communication and problem-solving abilities.
• Willingness to relocate to Portugal.

Responsibilities

• Handle customer queries via phone, chat and email in French.
• Provide accurate information and resolve issues with empathy.
• Log cases in CRM systems, follow up, and track outcomes.
• Collaborate with team members to maintain service quality.

Skills

French (C2)

English (B2)

Communication skills

Problem solving

Job description

Cross Border Talents is seeking a French-speaking Customer Service Advisor for a fully remote role with relocation support to Portugal. You will handle inquiries via phone, chat and email in French, providing empathetic assistance and logging cases in CRM systems.

Ideal candidates have fluent French and at least B2 English, strong communication skills, and a willingness to relocate to Portugal. Training and a base salary with performance bonus are offered.