French-Speaking Customer Advisor — Portugal Live & Work

Cross Border Talents; Narbonne; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Temporary accommodation

Flight reimbursement

Initial hotel stay

Full-time contract

Paid training

Private healthcare

Online Portuguese lessons

Social events

Job summary

Cross Border Talents is seeking a Customer Service Advisor who speaks French to live and work in sunny Portugal. We provide relocation support including temporary accommodation, flight reimbursement, and help finding a home.

You will communicate with customers in French by phone, chat and email, resolving issues with empathy and accuracy, and recording cases in our CRM until resolution. Join a team-focused, inclusive environment with a full-time contract, base salary plus performance bonus, paid

Qualifications

• Experience in customer service or hospitality is a bonus.
• EU passport or Portuguese residency card may be required.

Responsibilities

• Connect with customers via phone, chat & email in French
• Solve problems with empathy, accuracy, and a smile
• Keep track of cases in our CRM and follow through until resolution
• Work closely with teammates to keep service top-notch

Skills

French language

Customer service

Communication

Problem solving

Job description

Cross Border Talents is seeking a Customer Service Advisor who speaks French to live and work in sunny Portugal. We provide relocation support including temporary accommodation, flight reimbursement, and help finding a home.

You will communicate with customers in French by phone, chat and email, resolving issues with empathy and accuracy, and recording cases in our CRM until resolution. Join a team-focused, inclusive environment with a full-time contract, base salary plus performance bonus, paid