French-Speaking Customer Experts Jobs - Remote InsideGreece

Dila Recruitment; À distance; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A recruitment agency is seeking a Customer Expert to support customer communications via phone, chat, and email in a remote role based in Greece. Candidates must be fluent in French and possess strong communication skills in English. The position offers comprehensive relocation support, competitive salary, additional bonuses, health care benefits, and professional development opportunities. Ideal for those who thrive in dynamic environments.

Prestations

Relocation support including flight tickets and accommodation

Competitive salary with performance bonuses

Health care benefits

Free online Greek language courses

Community and social responsibility initiatives

Qualifications

• Fluency in French is mandatory.
• Strong English communication skills at B2 level required.
• Exceptional problem-solving abilities and soft skills are necessary.

Responsabilités

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure timely resolutions.
• Maintain high customer satisfaction, representing a major brand.

Connaissances

Fluency in French

English communication skills (B2 level)

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Resourceful and able to multitask

Description du poste

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in French
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus, Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses