French-Speaking Customer Expert for Singapore Airlines

Mercier Consultancy Group; France; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Relocation package

Performance bonus

Health insurance

Career progression

Comprehensive training

Job summary

Mercier Consultancy Group represents a prestigious partnership seeking French-speaking Customer Experts for Singapore Airlines in Athens, Greece. The role offers an opportunity to provide premium service to international travelers as part of a renowned aviation brand.

The position requires native or fluent French and excellent communication skills, with on-site work in Athens and a comprehensive relocation package available to successful candidates.

Qualifications

• Native or fluent French (spoken and written) is mandatory.
• Excellent communication skills and a passion for aviation and travel.

Responsibilities

• Deliver elite customer service to Singapore Airlines passengers, upholding premium service.
• Manage bookings, re-routings, and complex itinerary changes with high attention to detail.
• Provide guidance on travel documentation, baggage policies, and aviation regulations.
• Resolve customer inquiries via phone, email, and chat with premium service.
• Coordinate with international flight operations teams to handle passenger requests.

Skills

French language

Job description

Mercier Consultancy Group represents a prestigious partnership seeking French-speaking Customer Experts for Singapore Airlines in Athens, Greece. The role offers an opportunity to provide premium service to international travelers as part of a renowned aviation brand.

The position requires native or fluent French and excellent communication skills, with on-site work in Athens and a comprehensive relocation package available to successful candidates.