French Speaking Customer Experts for Singapore Airlines - Work In Athens, Greece

Mercier Consultancy Group; France; Presencial; EUR 20.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Performance bonus

Health insurance

Career progression

Comprehensive training

Descripción de la vacante

Mercier Consultancy Group represents a prestigious partnership seeking French-speaking Customer Experts for Singapore Airlines in Athens, Greece. The role offers an opportunity to provide premium service to international travelers as part of a renowned aviation brand.

The position requires native or fluent French and excellent communication skills, with on-site work in Athens and a comprehensive relocation package available to successful candidates.

Formación

• Native or fluent French (spoken and written) is mandatory.
• Excellent communication skills and a passion for aviation and travel.

Responsabilidades

• Deliver elite customer service to Singapore Airlines passengers, upholding premium service.
• Manage bookings, re-routings, and complex itinerary changes with high attention to detail.
• Provide guidance on travel documentation, baggage policies, and aviation regulations.
• Resolve customer inquiries via phone, email, and chat with premium service.
• Coordinate with international flight operations teams to handle passenger requests.

Conocimientos

French language

Descripción del empleo

French Speaking Customer Experts for Singapore Airlines

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy, dedicated to bridging the gap between world-class global brands and exceptional talent. We pride ourselves on facilitating career-defining opportunities that combine professional growth with unique international experiences.

Job Overview

We are thrilled to represent a prestigious partnership seeking French Speaking Customer Experts for Singapore Airlines in Greece. This role is a premier choice among French-speaking jobs, offering the chance to represent a world-leading aviation brand while building a long-term international career in Athens.

Key Responsibilities

• Deliver elite customer service to Singapore Airlines passengers, upholding the airline’s reputation for premium service.
• Manage flight bookings, re-routings, and complex itinerary changes with high attention to detail.
• Provide expert guidance on travel documentation, baggage policies, and aviation regulatory requirements.
• Resolve complex customer inquiries through telephone, email, and chat, ensuring premium satisfaction.
• Coordinate with international flight operations teams to manage passenger requests effectively.
• Maintain comprehensive knowledge of airline loyalty programs and premium membership benefits.
• Represent the aviation industry with professionalism and cultural sensitivity in every interaction.
• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport or a valid work permit for Greece.
• Excellent communication skills and a passion for the aviation and travel industry.
• Professional demeanor with a high level of problem-solving capabilities.
• Ability to work on-site in Athens, Greece, as part of our dynamic, international office team.

What We Offer

• Competitive Monthly Salary with a transparent career progression path.
• 2 Extra Salaries Per Year (13th and 14th salary bonus).
• Monthly Performance Bonus based on quality of service.
• Fully Paid Relocation Package (flight to Greece, airport transfer, and hotel accommodation upon arrival).
• Comprehensive professional training specifically tailored to the aviation sector.
• Health Insurance and extensive employee benefits.
• And Much More

Life in Greece

Embarking on one of our French-speaking jobs in Greece offers an unparalleled lifestyle. You will enjoy the world-renowned Mediterranean climate, where 300 days of sunshine make every day feel like a vacation. Living and working in Athens, Greece, provides a perfect balance between a booming professional aviation hub and a rich historical landscape, allowing you to explore ancient landmarks and modern urban culture alike.

Our relocation package ensures your transition to your new life in Greece is seamless and stress-free. From the vibrant local cuisine to the welcoming Mediterranean culture, you will find that relocation to Greece is an enriching experience for both your professional and personal development. Join our team and discover why Athens, Greece is one of the most desirable destinations for international talent today.