French-Speaking Customer Advisor — Relocate to Athens

Cross Border Talents; Saint-Étienne; Remote; EUR 18,000 - 27,000; Full time

Benefits offered by this job

Relocation package

Paid accommodation

Performance bonuses

Paid travel expenses

Job summary

A leading global customer support provider seeks a Customer Advisor fluent in French to join their team in Athens. This role involves assisting customers and ensuring satisfaction through excellent communication and support tools. You'll enjoy a competitive salary, performance bonuses, and relocation assistance including paid travel and accommodation. Ideal candidates will have a passion for helping others and a desire to work in a multicultural environment.

Qualifications

• Fluent in French, with B2 English for internal communication.
• Confidence using a computer and navigating support tools.
• Excellent communication, empathy, and active listening skills.

Responsibilities

• Be the first point of contact for customers, addressing questions and resolving issues.
• Support customers through phone, chat, or email in French.
• Document interactions and maintain customer satisfaction KPIs.

Skills

Fluent in French

At least B2 English

Excellent communication

Empathy

Active listening skills

Job description

A leading global customer support provider seeks a Customer Advisor fluent in French to join their team in Athens. This role involves assisting customers and ensuring satisfaction through excellent communication and support tools. You'll enjoy a competitive salary, performance bonuses, and relocation assistance including paid travel and accommodation. Ideal candidates will have a passion for helping others and a desire to work in a multicultural environment.