France Enterprise Account Manager: Retention & Growth (SaaS)

TeamViewer; Paris; Hybrid; EUR 70,000 - 120,000; Full time

Benefits offered by this job

Onsite HQ onboarding

Sales bonus

Hybrid work schedule

Work From Abroad Program

Private pension (BAV)

Regular salary reviews

Job summary

TeamViewer is seeking an Enterprise Account Manager for France to own a defined portfolio of existing enterprise customers with €10K+ ARR. You will drive renewals, expansion and cross-sell, while building trusted relationships with IT and business stakeholders across multiple levels.

You will partner with our Account Executive team for new-logo acquisition and focus on growing the existing customer base through strategic account planning, accurate forecasting, and collaboration with

Qualifications

• 3+ years in enterprise account management, renewals or related SaaS sales.
• Proven track record of retaining and expanding existing book of business.
• Experience owning renewals and identifying upsell/cross-sell opportunities.
• Strong negotiation skills, including procurement in mid-sized/large orgs.
• Consultative, solutions-focused sales approach.
• Confidence engaging IT and business stakeholders, incl. executives.
• Disciplined forecasting, pipeline management, CRM hygiene (Salesforce preferable).
• Fluent in French and English.
• Excellent communication and relationship-building skills.
• Entrepreneurial mindset for a fast-changing international environment.

Responsibilities

• Own a portfolio of up to 40 enterprise accounts at €10K+ ARR, focusing on renewals and expansion.
• Build and maintain strategic account plans with renewal timelines and expansion opportunities.
• Proactively manage renewals, negotiating multi-year terms and value narratives.
• Identify and close expansion opportunities across seats, products and use cases.
• Develop relationships across IT and business stakeholders at multiple levels.
• Maintain weekly forecast for renewals and expansions in Salesforce.
• Coordinate with Enterprise Account Specialist during growth into enterprise segment.
• Collaborate with Solution Engineers, Customer Success and Support to protect/ grow revenue.
• Partner with partners, distributors and resellers on opportunities.
• Contribute market insights to Product/Marketing and leadership.

Skills

Enterprise account management

Renewals

SaaS sales

Negotiation

French & English fluency

Sales forecasting

CRM / Salesforce

Tools

Salesforce

Job description

TeamViewer is seeking an Enterprise Account Manager for France to own a defined portfolio of existing enterprise customers with €10K+ ARR. You will drive renewals, expansion and cross-sell, while building trusted relationships with IT and business stakeholders across multiple levels.

You will partner with our Account Executive team for new-logo acquisition and focus on growing the existing customer base through strategic account planning, accurate forecasting, and collaboration with