France-Based Desktop Support Engineer - End-User IT Pro

Blupace Tech; Saint-Cyr-sur-Loire; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Career development

Job summary

Blupace is hiring for a BAND 1 & BAND 2 IT Support resource based in France, Saint-Cyr-sur-Loire. The role focuses on delivering end-user support for devices and software, working closely with regional technicians and local IT contacts at the client site.

Fluency in French (C1) and good English are required. You will handle tasks across Windows OS, AD, O365, mobile device management, and networking basics while meeting SLAs and contributing to a diverse, collaborative team environment.

Qualifications

• Minimum 2+ years of IT support experience.
• Experience supporting end-user devices in an enterprise desktop environment.
• Fluent French (C1) with good working English.

Responsibilities

• Provide end-user device support on-site at client location.
• Resolve incidents and requests within defined SLA.
• Assist with Windows environments, AD, O365, and enterprise security tools.

Skills

End-user support

Troubleshooting

SLA adherence

Windows OS

Active Directory

O365

Mobile device mgmt

Tools

SCCM

Intune

VPN

Job description

Blupace is hiring for a BAND 1 & BAND 2 IT Support resource based in France, Saint-Cyr-sur-Loire. The role focuses on delivering end-user support for devices and software, working closely with regional technicians and local IT contacts at the client site.

Fluency in French (C1) and good English are required. You will handle tasks across Windows OS, AD, O365, mobile device management, and networking basics while meeting SLAs and contributing to a diverse, collaborative team environment.