Floor Supervisor

HSH Group / The Peninsula Hong Kong; Paris; Sur place; EUR 40 000 - 56 000; Plein temps

Résumé du poste

The Peninsula Paris is seeking a Floor Supervisor to lead on the floor, ensuring flawless room preparation, cleanliness and guest comfort in a luxury five-star setting in Paris. You will coordinate valets and maids, monitor amenities and floral decor, and drive service standards across assigned floors.

Ideal candidates have at least 3 years in a similar role, are fluent in French and English, and possess strong IT tool skills and a proactive, detail‑oriented approach.

Qualifications

• 3 years experience in a similar field.
• Fluent in French and English; third language appreciated.
• Knowledge and practice of IT tools; autonomy and attention to detail.

Responsabilités

• Responsible for all assigned area's floor cleaning, replenishment, and amenities per guidelines.
• Ensure rooms are perfectly prepared for guests; complete floor checks on schedule.
• Renew floral decorations in rooms in collaboration with florists; assist maids and valets as needed.
• Ensure proper operation of technical facilities available to customers.
• Lead, motivate and develop floor team; coordinate activity of valets and maids to optimize results.

Connaissances

Floor supervision

Fluent French

Fluent English

IT tools

Outils

IT tools

Description du poste

Perfectly situated at 19 Avenue Kléber, The Peninsula sits in the heart of Paris within walking distance of some of the world’s most famous monuments, museums and luxury shopping districts. The Peninsula houses 200 luxurious rooms, including 93 suites. Working alongside a high profile and prestigious team, The Peninsula Paris is seeking a Floor Supervisor.

• Work for a luxury Five Star hotel on the historic Bund in Paris
• Share our core values: excellence and generosity
• Grow within a diverse, prestigious and international property.

Key accountabilities :

• Responsible for all assigned area's floorcleaning, replenish supplies, amenities, linens per specification and trained guidelines
• Guarantees the perfect preparation of rooms for all guest
• Complete floor check at assigned time
• Checks and renews floral decorations in the rooms, in collaboration with our team of florists
• Assists maids and valets if required by the activity
• Ensures proper operation of all technical facilities available to customers
• Ensures the hiring, training, motivating, mentoring and development of department members
• Leads, coordinates and manages the activity and team of valets, maids and crew members on the floor or floors entrusted to him/her to optimize results

General requirements:

• 3 years experience in a similar field
• Curiosity and open-mindedness
• Fluent both in French and English (third language appreciated)
• Knowledge and practice of IT tools
• Availability, dynamism, responsiveness and autonomy
• Developed attention to detail