Expert Logistics Customer Service - Hybrid

Reverse; Balma; Hybride; EUR 30 000 - 35 000; Plein temps

Résumé du poste

Reverse seeks an Expert Customer Service professional in Balma, France for a 12-month fixed-term contract. The role covers account management, client relations, sales support, and commercial operations within a hybrid work setting.

Fluent English and French are required, with strong MS Excel and NAV/Navision skills. You will collaborate with Sales and Project teams to drive network efficiency and customer satisfaction.

Qualifications

• Commercial training/apprenticeship or comparable qualification completed.
• 2–5 years in Customer Service or Internal Sales in logistics/transport.

Responsabilités

• Account & Flow Management: supervise customer accounts and balance demand.
• Relationship Management: grow partnerships with qualificed advice and support.
• Customer Care & Issue Resolution: handle complaints efficiently.
• Sales Support & Growth: identify, approach and onboard new customers.
• Commercial Operations: prepare and finalize proposals and price adaptations.
• Network Strategy: support regional network optimization for efficiency.

Connaissances

English

French

MS Office

MS Excel

Communications

Formation

Commercial training/apprenticeship

Comparable educational qualification

Outils

NAV/Navision

MS Office Suite

Description du poste

Reverse seeks an Expert Customer Service professional in Balma, France for a 12-month fixed-term contract. The role covers account management, client relations, sales support, and commercial operations within a hybrid work setting.

Fluent English and French are required, with strong MS Excel and NAV/Navision skills. You will collaborate with Sales and Project teams to drive network efficiency and customer satisfaction.