Enterprise AI Presales Specialist for CX & Automation

MBN Solutions; Les Ulis; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Private healthcare

Life insurance

Pension plan

28 days paid annual leave

Access to LinkedIn Learning

Job summary

A European leader in digital transformation seeks an AI Solutions Specialist to drive AI initiatives in customer engagement. This role involves collaborating with enterprise clients to design scalable AI solutions, mentoring teams, and showcasing impactful demos. Ideal candidates will have a degree in Computer Science or related fields and experience in AI transformation. Flexible working options are available, along with comprehensive benefits including private healthcare and ongoing development opportunities.

Qualifications

• Mid-Senior level position involving hybrid work options.
• Experience in AI-enabled customer experience transformation desired.
• Familiarity with cloud services and AI/ML certifications is a plus.

Responsibilities

• Lead discovery sessions with enterprise clients.
• Design end-to-end AI architectures.
• Support bids and proposals.
• Deliver demos and presentations with business impact.

Skills

Conversational AI

Generative AI

Automation frameworks

Cloud platforms (AWS, Azure, Google Cloud)

Strong communication skills

Commercial acumen (ROI modeling, TCO analysis)

Education

Degree in Computer Science or related field

Tools

Advanced analytics tools

CXaaS platforms (Genesys, NICE)

Job description

A European leader in digital transformation seeks an AI Solutions Specialist to drive AI initiatives in customer engagement. This role involves collaborating with enterprise clients to design scalable AI solutions, mentoring teams, and showcasing impactful demos. Ideal candidates will have a degree in Computer Science or related fields and experience in AI transformation. Flexible working options are available, along with comprehensive benefits including private healthcare and ongoing development opportunities.