Datacenter IT Lead — On‑Site Hardware & Ops

Scaleway; Paris; On-site; EUR 65,000 - 90,000; Full time

Job summary

Scaleway in the Paris region is seeking a dedicated Datacenter IT Team Leader to maintain, diagnose, and repair IT hardware in high-density datacenters while setting technical standards and ensuring regional production KPIs.

You will assemble racks, perform optoelectronic testing, resolve hardware issues, and lead on-site coordination with internal teams and external service providers, ensuring SLA adherence and safe operations.

Qualifications

• Strong experience as an IT Datacenter Technician with a first experience in team coordination or lead roles.
• Proficiency in server troubleshooting, hardware assembly, cabling, and optoelectronic testing (copper/fiber, reflectometer, optical tracer).
• Proficiency with Jira Service Management, Odoo and Google Sheets.
• Active B-category driver's license mandatory for site travel.

Responsibilities

• Team Guidance & Quality Assurance: Serve as a technical role model on the ground, upholding operational excellence, enforcing best practices, and mentoring local technicians.
• Hardware Maintenance & Assembly: Assemble, rack, cable, and configure servers and hardware equipment within strictly regulated datacenter spaces.
• Diagnostics & Troubleshooting: Perform complex hardware diagnostics, component replacements, and fiber/copper cable testing using optical tracers and reflectometers.
• On-Site Coordination & Escorts: Act as the primary operational contact on-site, supervising and escorting external service providers and suppliers.
• Service Desk & Asset Management: Process and track internal incident tickets (Jira Service Management), asset flows (Odoo), and reporting (Google Sheets) within strict SLA timeframes.
• Operational Vigilance: Maintain constant vigilance regarding high-value hardware, physical handling safety, and restricted access protocols, proactively flagging risks to management.

Skills

Datacenter Technician

Team Leadership

Hardware Troubleshooting

Cable & Rack Cabling

On-site Coordination

Tools

Jira Service Management

Odoo

Google Sheets

Job description

Scaleway in the Paris region is seeking a dedicated Datacenter IT Team Leader to maintain, diagnose, and repair IT hardware in high-density datacenters while setting technical standards and ensuring regional production KPIs.

You will assemble racks, perform optoelectronic testing, resolve hardware issues, and lead on-site coordination with internal teams and external service providers, ensuring SLA adherence and safe operations.