Datacenter IT Operations Leader

WebHosting; Paris; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Public transport access

Well-being benefits

Lunch card (Swile)

Job summary

Scaleway is seeking a Datacenter IT Manager to lead on-site IT operations across Paris region clusters, with regular travel to datacenters and supplier sites. You will supervise Team Leaders and Technicians, drive KPI performance, and collaborate with cross-functional teams to align DC operations with production goals.

Office-based role with travel, focusing on operational excellence, vendor management, and process improvements in a fast-growing, highly regulated environment.

Qualifications

• Must have leadership experience in datacenter IT operations.
• Demonstrated ability to manage SLA/KPI compliance in high-security environments.
• Experience supervising third-party providers and hardware suppliers.

Responsibilities

• Directly manage Team Leaders and Datacenter IT Technicians across clusters.
• Oversee field operations, ensure KPI performance and reporting.
• Drive workforce planning, onboarding, and vendor management to scale HPC needs.
• Collaborate with Supply, Deploy, Hardware Support, and Product Engineering teams.
• Maintain ticketing/asset workflows using Jira/Jira Service Management, Odoo, and Google Sheets.

Skills

Team leadership

Operational governance

KPI tracking

Vendor management

Jira

Jira Service Management

Odoo

Google Sheets

Communication

Tools

Jira

Jira Service Management

Odoo

Google Sheets

Job description

Scaleway is seeking a Datacenter IT Manager to lead on-site IT operations across Paris region clusters, with regular travel to datacenters and supplier sites. You will supervise Team Leaders and Technicians, drive KPI performance, and collaborate with cross-functional teams to align DC operations with production goals.

Office-based role with travel, focusing on operational excellence, vendor management, and process improvements in a fast-growing, highly regulated environment.