Datacenter IT Manager: Lead Field Operations

Scaleway; Paris; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Scaleway is seeking a Datacenter IT Manager to lead on-site IT operations across Paris region datacenters. You will manage Team Leaders and Technicians, drive KPI performance, and coordinate with suppliers to meet security and reliability targets.

Travel to datacenters, supplier sites, and occasional international trips are expected as part of the role. Office-based with a strong focus on scalable, high-density infrastructure.

Qualifikationen

• Experience in a datacenter management or IT operations leadership role.
• Proven ability to lead team leads/supervisors and drive field operations.
• Strong background supervising third-party service providers and hardware vendors.
• Proficiency with Jira, Jira Service Management, Odoo and Google Sheets.

Aufgaben

• Directly manage Team Leaders and Datacenter IT Technicians across clusters.
• Oversee operational delivery and KPI performance; drive continuous improvement.
• Scale workforce planning to support growing HPC demands and on-call coverage.
• Act as primary operational contact for hardware and service vendors; ensure SLAs.
• Collaborate with Supply, Deploy, Hardware Support, and Product Engineering teams.

Kenntnisse

Datacenter management

Team leadership

SLA/KPI management

Vendor management

Cross-functional collaboration

Tools

Jira

Jira Service Management

Odoo

Google Sheets

Jobbeschreibung

Scaleway is seeking a Datacenter IT Manager to lead on-site IT operations across Paris region datacenters. You will manage Team Leaders and Technicians, drive KPI performance, and coordinate with suppliers to meet security and reliability targets.

Travel to datacenters, supplier sites, and occasional international trips are expected as part of the role. Office-based with a strong focus on scalable, high-density infrastructure.