Back Office Specialist /Gestionnaire ADV

La Marzocco Group; Paris; Sur place; EUR 40 000 - 55 000; Plein temps

Résumé du poste

La Marzocco Group in Paris is seeking an organized administrative specialist to manage customer communications regarding orders and shipments, and to process purchase orders and pricing validations using SAP.

You will coordinate documentation with shipping partners, monitor stock levels, support HQ Customer Care, generate sales reports, and ensure smooth daily operations across the sales and logistics functions.

Responsabilités

• Manage customer communications regarding orders, shipments, and general inquiries.
• Process purchase orders, validate pricing, and manage acknowledgments using SAP.
• Use the company’s internal ERP system (SAP) to perform daily operational tasks.
• Coordinate and review import/export documentation: liaise with shipping partners, issue sales invoices, packing lists, and related documents.
• Monitor stock levels and manage purchases from the headquarters.
• Create and manage factory purchase orders in SAP to align stock with customer demand.
• Work closely with the local warehouse to ensure timely arrivals and dispatches.
• Maintain regular communication with the HQ Customer Care team to align on sales and purchase orders.
• Generate and analyse sales reports.

Description du poste

Key Responsibilities

• Manage customer communications regarding orders, shipments, and general inquiries
• Process purchase orders, validate pricing, and manage acknowledgments using SAP
• Use the company’s internal ERP system (SAP) to perform daily operational tasks
• Coordinate and review import/export documentation: liaise with shipping partners, issue sales invoices, packing lists, and related documents
• Monitor stock levels and manage purchases from the headquarters
• Create and manage factory purchase orders in SAP to align stock with customer demand
• Work closely with the local warehouse to ensure timely arrivals and dispatches
• Maintain regular communication with the HQ Customer Care team to align on sales and purchase orders
• Generate and analyse sales reports
• Handle office supply management and oversee office equipment maintenance