Back Office Specialist /Gestionnaire Back office

La Marzocco Group; Paris; On-site; EUR 32,000 - 46,000; Full time

Job summary

La Marzocco Group in Paris is seeking an organized logistics admin to manage customer communications, process purchase orders, and oversee daily SAP-based operations. You will coordinate stock, shipments, and documentation, while maintaining close ties with the HQ Customer Care team to ensure alignment on orders and sales.

The role requires sharp attention to detail in procurement, inventory control, and reporting, with a focus on smooth warehouse coordination and timely dispatches.

Responsibilities

• Manage customer communications regarding orders, shipments, and general inquiries
• Process purchase orders, validate pricing, and manage acknowledgments using SAP
• Use the company's internal ERP system (SAP) to perform daily operational tasks
• Coordinate and review import/export documentation: liaise with shipping partners, issue sales invoices, packing lists, and related documents
• Monitor stock levels and manage purchases from the headquarters
• Create and manage factory purchase orders in SAP to align stock with customer demand
• Work closely with the local warehouse to ensure timely arrivals and dispatches
• Maintain regular communication with the HQ Customer Care team to align on sales and purchase orders
• Generate and analyse sales reports
• Handle office supply management and oversee office equipment maintenance

Job description

Key Responsibilities

• Manage customer communications regarding orders, shipments, and general inquiries
• Process purchase orders, validate pricing, and manage acknowledgments using SAP
• Use the company's internal ERP system (SAP) to perform daily operational tasks
• Coordinate and review import/export documentation: liaise with shipping partners, issue sales invoices, packing lists, and related documents
• Monitor stock levels and manage purchases from the headquarters
• Create and manage factory purchase orders in SAP to align stock with customer demand
• Work closely with the local warehouse to ensure timely arrivals and dispatches
• Maintain regular communication with the HQ Customer Care team to align on sales and purchase orders
• Generate and analyse sales reports
• Handle office supply management and oversee office equipment maintenance