Account Manager

Semji; Lyon; Hybride; EUR 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Team-building events

Annual company seminar

Extra paid time off

Green mobility allowance €500/year

Résumé du poste

Semji in Lyon is seeking an Account Manager to join the Sales team and own a strategic portfolio of mid-market clients. You’ll drive growth by expanding existing contracts, upsell opportunities, and ensuring renewals are completed smoothly.

You will collaborate with Customer Success to deliver outstanding service, spot early churn signals, and maintain high client satisfaction across around 120 accounts generating roughly €1M in revenue.

Qualifications

• 3+ years full-time experience as Account Manager or similar in a B2B SaaS environment.
• Experience managing mid-market client portfolios and driving retention.
• Ability to upsell, cross-sell and expand accounts.
• Structured, results-oriented and data-driven mindset.

Responsabilités

• Manage and grow a portfolio of mid-market clients (around 120 accounts, generating ~€1M in revenue).
• Identify and activate new growth opportunities: upsell, cross-sell, and expansion.
• Own contract renewals and ensure smooth, timely execution.
• Collaborate with Customer Success Managers to deliver top-notch client satisfaction and anticipate evolving needs.
• Spot early churn signals and implement proactive measures to reduce risk.

Connaissances

Portfolio management

Sales growth

Client relationship management

Negotiation

Data-driven

Description du poste

Want to join a fast-growing tech scale-up where your role directly impacts customer growth and retention?

At Semji, we don’t just do SEO — we drive performance through an innovative SaaS platform powered by a unique blend of generative AI, smart automation, and proprietary technologies designed to accelerate brand growth.

Our clients? Groupe Seb, Qonto, Macif, Leroy Merlin… with results that speak for themselves: up to 10x more traffic in just one year — even in highly competitive markets.

Why Join Us?

• A true culture of innovation, focused on customer performance
• An AI-powered platform, 100% built in-house — no fluff, no shortcuts
• A premium positioning on the market, with high-profile, demanding clients
• Tons of team-building events and one annual company seminar to strengthen team spirit
• One extra week of paid time off to support a real work/life balance
• €500/year green mobility allowance through Swile

About the Role

In a strong growth phase, we’re looking for an Account Manager to join our Sales team and take ownership of a strategic portfolio of mid-market clients. You’ll be a key driver of client growth — and of Semji’s growth too

Your Mission & Impact

Your goal: accelerate growth within your portfolio by prioritizing high-impact actions and ensuring top-tier client satisfaction.

Here’s what you’ll be doing:

• Manage and grow a portfolio of mid-market clients (around 120 accounts, generating ~€1M in revenue)
• Identify and activate new growth opportunities: upsell, cross-sell, and expansion
• Own contract renewals and ensure smooth, timely execution
• Collaborate closely with Customer Success Managers to deliver top-notch client satisfaction and anticipate evolving needs
• Spot early churn signals and implement proactive measures to reduce risk

About You

• You have at least 3 years of full-time experience as an Account Manager or in a similar role — ideally in a B2B SaaS environment
• You are comfortable managing client portfolios, driving growth, and fostering long-term retention
• You know how to build trust, challenge your clients constructively, and negotiate with a wide range of stakeholders
• You’re structured, results-oriented, and data-driven in how you manage your goals

Additional Information

• Remote Work: 2 days/week (after onboarding)
• Contract Type: Full-time, permanent (CDI)