Growth-Driven SaaS Account Manager - Remote 2d/wk

Semji; Lyon; Hybride; EUR 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Team-building events

Annual company seminar

Extra paid time off

Green mobility allowance €500/year

Résumé du poste

Semji in Lyon is seeking an Account Manager to join the Sales team and own a strategic portfolio of mid-market clients. You’ll drive growth by expanding existing contracts, upsell opportunities, and ensuring renewals are completed smoothly.

You will collaborate with Customer Success to deliver outstanding service, spot early churn signals, and maintain high client satisfaction across around 120 accounts generating roughly €1M in revenue.

Qualifications

• 3+ years full-time experience as Account Manager or similar in a B2B SaaS environment.
• Experience managing mid-market client portfolios and driving retention.
• Ability to upsell, cross-sell and expand accounts.
• Structured, results-oriented and data-driven mindset.

Responsabilités

• Manage and grow a portfolio of mid-market clients (around 120 accounts, generating ~€1M in revenue).
• Identify and activate new growth opportunities: upsell, cross-sell, and expansion.
• Own contract renewals and ensure smooth, timely execution.
• Collaborate with Customer Success Managers to deliver top-notch client satisfaction and anticipate evolving needs.
• Spot early churn signals and implement proactive measures to reduce risk.

Connaissances

Portfolio management

Sales growth

Client relationship management

Negotiation

Data-driven

Description du poste

Semji in Lyon is seeking an Account Manager to join the Sales team and own a strategic portfolio of mid-market clients. You’ll drive growth by expanding existing contracts, upsell opportunities, and ensuring renewals are completed smoothly.

You will collaborate with Customer Success to deliver outstanding service, spot early churn signals, and maintain high client satisfaction across around 120 accounts generating roughly €1M in revenue.