Virtual Assistant

Saventia Support; Vaasa; On-site; EUR 26,000 - 36,000; Full time

Job summary

Saventia Support in Vaasa is seeking a dedicated Virtual Assistant to support clients with daily admin tasks, calendar and email management, document prep, and appointment scheduling on-site. The role requires strong organizational skills to maintain records and assist with CRM updates, coordinating communication between teams and external stakeholders.

You will also perform basic research and prepare reports or summaries, ensuring client requests are handled promptly and professionally.

Qualifications

• Experience with calendar management, email handling and document preparation.
• Data entry and data management with accuracy and confidentiality.
• Customer service and professional communication via phone, email and chat.
• Familiarity with CRM or similar tools; quick learner of new software.
• Good research and information-gathering abilities for reports and summaries.
• Proficient in common office software (word, spreadsheets, online collaboration).
• Ability to work on-site in Vaasa and manage multiple tasks independently.
• Experience in virtual assistance, administrative support or customer support is a plus.
• Relevant training or degree in business administration or related field beneficial.

Responsibilities

• Support clients with daily administrative tasks and calendar/email management.
• Prepare documents and assist with appointment scheduling.
• Maintain accurate records and databases; assist with CRM updates.
• Coordinate communication between internal teams and external stakeholders.
• Conduct basic research and prepare reports or summaries.
• Ensure client requests are handled promptly and professionally.

Skills

Calendar management

Email handling

Document preparation

Data entry

Data management

Customer service

Communication skills

CRM experience

Office software

Independent work

Education

Business administration degree

Vocational training

Tools

CRM software

Job description

Company Description

Saventia Support provides reliable remote business support services that enable organizations to streamline operations and focus on growth. The company offers virtual assistance, administrative and back-office support, customer and CRM support, data management, research, and appointment coordination. By delivering dependable staffing and structured processes, Saventia Support helps businesses save time and improve efficiency. Team members work closely with clients to ensure high-quality, consistent service across a variety of industries.

Role Description

This is a full-time, on-site Virtual Assistant role based in Vaasa. The Virtual Assistant will support clients with daily administrative tasks, including calendar and email management, document preparation, and appointment scheduling. Responsibilities include maintaining accurate records and databases, assisting with CRM updates, and coordinating communication between internal teams and external stakeholders. The role also involves basic research tasks, preparing reports or summaries, and ensuring that client requests are handled promptly and professionally. The ideal candidate is organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

Qualifications

• Strong administrative and organizational skills, including experience with calendar management, email handling, and document preparation.
• Proficiency in data entry and data management, with attention to accuracy and confidentiality.
• Customer service and communication skills, with the ability to interact professionally via phone, email, and chat.
• Comfort using CRM or similar business productivity tools and learning new software systems quickly.
• Good research and information-gathering abilities to support reports, summaries, and client requests.
• Proficient in common office software (e.g., word processing, spreadsheets, online collaboration tools).
• Ability to work on-site in Vaasa, manage multiple tasks, and prioritize workload independently.
• Previous experience in virtual assistance, administrative support, or customer support is an advantage.
• Relevant vocational training or a degree in business administration or a related field is beneficial.