Remote CRM & Revenue Systems Admin (Salesforce/HubSpot)

YO AI Labs; Helsinki; Remote; EUR 70,000 - 90,000; Full time

Job summary

YO AI Labs seeks an experienced Salesforce / HubSpot Administrator - Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems. This remote role will audit systems, resolve data inconsistencies, and help define rules for complex SaaS workflows.

You will document system changes, assess impact on billing and CPQ, and provide governance insights. Strong SaaS experience and English communication are required.

Qualifications

• 4-6 years hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Skills

CRM platforms

CRM implementation leadership

Data reconciliation

SQL

APIs

English communication

Tools

SQL

APIs

Job description

YO AI Labs seeks an experienced Salesforce / HubSpot Administrator - Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems. This remote role will audit systems, resolve data inconsistencies, and help define rules for complex SaaS workflows.

You will document system changes, assess impact on billing and CPQ, and provide governance insights. Strong SaaS experience and English communication are required.