CRM Admin - Remote

YO AI Labs; Helsinki; Remote; EUR 83,000 - 124,000; Part time

Job summary

YO AI Labs is seeking an experienced Salesforce and HubSpot Administrator to support a customer project focused on Revenue Systems. This contractor remote role emphasizes CRM governance, data quality, and cross-system integration for SaaS operations.

You will audit CRM, resolve inconsistencies, and document clear operational prompts and rules to sustain scalable revenue workflows. The ideal candidate has 4–6 years of hands-on CRM experience across Salesforce, HubSpot, or similar platforms,

Qualifications

• 4–6 years hands-on CRM experience with Salesforce, HubSpot, Dynamics 365 or similar
• Experience leading CRM implementations, migrations, consolidations or rollouts
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies and automation issues
• Analyze policy conflicts and determine appropriate business rules
• Review and reconcile data across CRM and connected platforms
• Create operational prompts and documentation for SaaS scenarios
• Document recommended system changes and decisions
• Assess impact of CRM changes on billing, CPQ, ticketing and other tools
• Provide insights on CRM optimization and governance

Skills

Salesforce

HubSpot

CRM Platforms

SQL

Tools

APIs

CPQ

Billing integration

Job description

Salesforce / HubSpot Administrator – Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You’ll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4–6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.