Remote CRM & Revenue Systems Admin (Salesforce/HubSpot)

YO AI Labs; Helsinki; Remote; EUR 55,000 - 83,000; Full time

Job summary

YO AI Labs is seeking an experienced Salesforce / HubSpot Administrator – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems. You’ll audit and optimize data quality, policies, and automation to improve governance and efficiency.

This remote contractor role requires strong English communication, hands-on CRM configuration expertise, and leadership in CRM implementations across billing, CPQ, and ticketing interfaces.

Qualifications

• 4–6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Skills

CRM administration

Data reconciliation

APIs

SQL

SaaS experience

CRM implementations

English communication

Tools

Salesforce

HubSpot

Microsoft Dynamics 365

Job description

YO AI Labs is seeking an experienced Salesforce / HubSpot Administrator – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems. You’ll audit and optimize data quality, policies, and automation to improve governance and efficiency.

This remote contractor role requires strong English communication, hands-on CRM configuration expertise, and leadership in CRM implementations across billing, CPQ, and ticketing interfaces.