Nordic Digital Account Lead, OEM Sales

Gruppo SKF; Espoo; On-site; EUR 60,000 - 90,000; Full time

Job summary

SKF is seeking a Digital Account Manager to lead a Nordic OEM customer portfolio from Espoo, Finland. You will own the full commercial cycle—from sales development to order delivery—driving digital sales and customer value across the Nordic region.

You will leverage CRM tools and data-driven insights to optimize engagement, growth, and efficiency in a highly collaborative, international setting. Fluency in Finnish and English is required; Swedish is a plus.

Qualifications

• Experience in B2B sales, account management, customer service or another customer-facing commercial role.
• Ability to own customer relationships and deliver measurable business results.
• Comfort with CRM systems, sales processes and digital tools; data-driven decision making.

Responsibilities

• Manage and develop OEM Customer portfolio across the Nordic region, primarily through digital channels.
• Take full ownership of customer relationships, commercial activities and orderbook management.
• Promote profitable growth by retaining customers and expanding existing accounts.
• Ensure timely follow-up of opportunities, quotations, contracts and customer requests.
• Identify and acquire new customers.
• Use data and tools (C4C, SAP, Power BI) to manage data, prioritize sales activities and strengthen the customer experience.
• Contribute to developing best practices and digital processes across the Nordic Digital Account Management community.

Skills

B2B sales

Account management

Customer service

Commercial mindset

CRM systems

Data-driven

International environment

Finnish language

English language

Swedish language (advantage)

Job description

SKF is seeking a Digital Account Manager to lead a Nordic OEM customer portfolio from Espoo, Finland. You will own the full commercial cycle—from sales development to order delivery—driving digital sales and customer value across the Nordic region.

You will leverage CRM tools and data-driven insights to optimize engagement, growth, and efficiency in a highly collaborative, international setting. Fluency in Finnish and English is required; Swedish is a plus.