Finnish Customer Success Advocate — Relocation to Sofia

Cross Border Talents; Oulu; Remote; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Full relocation support

Competitive salary

Private health insurance

Performance bonuses

Flexible work options

Job summary

An industry-leading company in customer experience seeks a User Happiness Advocate fluent in Finnish for their global customer success team. Based in Sofia, Bulgaria, this role involves delivering exceptional support, utilizing modern CRM systems, and collaborating with an international team. Full relocation support, competitive salary, and training are provided. Ideal candidates should have a genuine customer-first attitude and strong problem-solving skills.

Qualifications

• Fluent in Finnish and English.
• Talented in explaining complex ideas simply.
• Calm under pressure with a positive attitude.

Responsibilities

• Deliver exceptional customer support via various channels.
• Use CRM systems to resolve inquiries efficiently.
• Collaborate with international teams to share best practices.

Skills

Fluent Finnish

Customer-first attitude

Problem-solving abilities

Adaptability

Job description

An industry-leading company in customer experience seeks a User Happiness Advocate fluent in Finnish for their global customer success team. Based in Sofia, Bulgaria, this role involves delivering exceptional support, utilizing modern CRM systems, and collaborating with an international team. Full relocation support, competitive salary, and training are provided. Ideal candidates should have a genuine customer-first attitude and strong problem-solving skills.