Finnish-speaking CX Specialist | Relocation to Sofia

Cross Border Talents; Helsinki; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Competitive salary

Relocation package

Fully paid training

Health insurance

Lifestyle benefits

Employee referral program

Job summary

An international company is seeking a Customer Experience Specialist fluent in Finnish and English to join their team in Sofia. The role provides support across various channels, requiring strong communication skills and a passion for helping others. Relocation assistance is offered along with competitive pay, training, and a multicultural environment, making this a great opportunity for career growth in Bulgaria.

Qualifications

• Fluency in Finnish and English (written and spoken).
• Excellent communication and interpersonal skills.
• Strong active listening and problem-solving abilities.

Responsibilities

• Deliver professional and friendly support across multiple communication channels.
• Use CRM systems, ticketing platforms, and internal tools to manage cases efficiently.
• Troubleshoot customer inquiries within defined service levels.

Skills

Fluency in Finnish and English

Excellent communication and interpersonal skills

Strong active listening and problem-solving abilities

Willingness to follow structured processes

Self-motivation

Job description

An international company is seeking a Customer Experience Specialist fluent in Finnish and English to join their team in Sofia. The role provides support across various channels, requiring strong communication skills and a passion for helping others. Relocation assistance is offered along with competitive pay, training, and a multicultural environment, making this a great opportunity for career growth in Bulgaria.