Finnish-speaking CX Specialist | Relocation to Sofia

Cross Border Talents; Helsinki; Sur place; EUR 20 000 - 31 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Relocation package

Fully paid training

Health insurance

Lifestyle benefits

Employee referral program

Résumé du poste

An international company is seeking a Customer Experience Specialist fluent in Finnish and English to join their team in Sofia. The role provides support across various channels, requiring strong communication skills and a passion for helping others. Relocation assistance is offered along with competitive pay, training, and a multicultural environment, making this a great opportunity for career growth in Bulgaria.

Qualifications

• Fluency in Finnish and English (written and spoken).
• Excellent communication and interpersonal skills.
• Strong active listening and problem-solving abilities.

Responsabilités

• Deliver professional and friendly support across multiple communication channels.
• Use CRM systems, ticketing platforms, and internal tools to manage cases efficiently.
• Troubleshoot customer inquiries within defined service levels.

Connaissances

Fluency in Finnish and English

Excellent communication and interpersonal skills

Strong active listening and problem-solving abilities

Willingness to follow structured processes

Self-motivation

Description du poste

An international company is seeking a Customer Experience Specialist fluent in Finnish and English to join their team in Sofia. The role provides support across various channels, requiring strong communication skills and a passion for helping others. Relocation assistance is offered along with competitive pay, training, and a multicultural environment, making this a great opportunity for career growth in Bulgaria.