Dutch-Speaking Customer Care Pro | Remote & Flexible Hours

Personalhuset Staffing Group Oy; Helsinki; Hybrid; EUR 17,000 - 22,000; Part time

Benefits offered by this job

Remote work on some days

Flexible long-term gig

Office in Pasila, Helsinki

Job summary

Folka (Personalhuset Staffing Group Oy) is seeking a Customer Care Assistant for a flexible gig in Helsinki, with the office in Pasila and remote days after orientation.

You'll handle active customer service by phone and email in Dutch, provide product information in the food supplement sector, and focus on retaining customers with a sales-oriented mindset while communicating in English in the office. Finnish/Norwegian/Danish/Sw Swedish skills are a plus.

Qualifications

• Experience in customer service or call centers.
• Strong communication and problem-solving abilities.
• Sales-oriented mindset with customer retention focus.

Responsibilities

• Provide active customer service by phone and email in Dutch.
• Offer information about products in the food supplement sector.
• Retain customers and ensure a positive experience with a sales focus.
• Communicate in English; Finnish/Norwegian/Danish/Swedish skills are a plus.

Skills

Dutch language

English language

Customer service

Sales oriented

Interpersonal skills

Problem solving

Job description

Folka (Personalhuset Staffing Group Oy) is seeking a Customer Care Assistant for a flexible gig in Helsinki, with the office in Pasila and remote days after orientation.

You'll handle active customer service by phone and email in Dutch, provide product information in the food supplement sector, and focus on retaining customers with a sales-oriented mindset while communicating in English in the office. Finnish/Norwegian/Danish/Sw Swedish skills are a plus.