Customer Success & Content Creator for AI-Driven Marketing

Kreia; Helsinki; On-site; EUR 45,000 - 65,000; Full time

Job summary

Kreia in Helsinki is building an AI-native marketing service for small businesses. We seek a high-agency team member to drive customer operations and content production, managing the content pipeline from brief to delivery, coordinating client communications, and ensuring every piece ships on time and on quality.

You will transform existing client material into ready-to-publish social content, own the customer relationship with weekly high-quality deliveries, and collaborate with clients to keep

Qualifications

• Strong eye for visual content and understanding of what works on social media.
• Owns initiatives and takes ownership of tasks without prompting.
• Clear, confident communication in Finnish and English, both written and on calls.

Responsibilities

• Create social media content for customers and prospects, focusing on short form videos using existing materials.
• Own the customer relationship by ensuring weekly delivery of high-quality content.
• Coordinate with clients to keep content schedules on track and assist with Meta Business Suite.
• Make priorities calls and identify improvements before being asked.

Skills

Visual content

Ownership mindset

Communication (Finnish & English)

Job description

Kreia in Helsinki is building an AI-native marketing service for small businesses. We seek a high-agency team member to drive customer operations and content production, managing the content pipeline from brief to delivery, coordinating client communications, and ensuring every piece ships on time and on quality.

You will transform existing client material into ready-to-publish social content, own the customer relationship with weekly high-quality deliveries, and collaborate with clients to keep