AI-Powered Marketing: Customer Success & Content Creator

Kreia; Helsinki; On-site; EUR 40,000 - 60,000; Full time

Job summary

Kreia, a Finnish AI-native marketing service, is seeking a proactive team member to drive customer operations and content production. You will manage the content pipeline from brief to delivery, handle client communications, and ensure every piece ships on time and to a high quality.

You will turn existing customer materials into polished content, own weekly delivery to clients and channels, and collaborate with the team to keep content schedules on track.

Qualifications

• Strong eye for visual content and knowledge of what performs on social media.
• Shows ownership, initiates and delivers with minimal guidance.
• Fluent Finnish and English, written and verbal communication.
• Comfort with editing tools and AI-based workflows.

Responsibilities

• Create social media content for customers and prospects, focusing on short form videos using customer assets.
• Own the content pipeline from brief to delivery and ensure weekly on-time quality delivery.
• Maintain clear client communication, support with Meta Business Suite, and keep content calendars on track.
• Prioritize tasks and identify improvements before being asked.

Skills

Visual content

Ownership

Bilingual Finnish/English

Tech savvy

Editing/AI tools

Tools

Editing software

AI platforms

Job description

Kreia, a Finnish AI-native marketing service, is seeking a proactive team member to drive customer operations and content production. You will manage the content pipeline from brief to delivery, handle client communications, and ensure every piece ships on time and to a high quality.

You will turn existing customer materials into polished content, own weekly delivery to clients and channels, and collaborate with the team to keep content schedules on track.