Customer Success & Content Creator — AI-Driven Marketing

XSTRYV; Helsinki; Hybrid; EUR 30,000 - 42,000; Full time

Job summary

Kreia in Helsinki is seeking a Customer Success Associate and Content Creator to drive client content and operations within an AI-native marketing setup. You will own content from brief to delivery, coordinate with clients, and ensure weekly, high-quality outputs that align with customer goals.

You will collaborate with a small, fast-growing startup team, have ownership from day one, and contribute to product decisions while gaining hands-on experience with AI-powered marketing tools.

Qualifications

• Strong eye for visual content and social media performance.
• Owns initiatives and acts with minimal direction.
• Fluent Finnish and English, written and on calls.
• Tech-savvy and quick to learn new tools and AI platforms.

Responsibilities

• Manage content pipeline from brief to delivery for clients.
• Run client communications and keep projects on track weekly.
• Ensure content quality and timely delivery across channels.
• Make priority judgments to fix or improve content without prompting.

Skills

Content Writing

Video Editing

Graphic Design

Customer Support

Customer Success

Job description

Kreia in Helsinki is seeking a Customer Success Associate and Content Creator to drive client content and operations within an AI-native marketing setup. You will own content from brief to delivery, coordinate with clients, and ensure weekly, high-quality outputs that align with customer goals.

You will collaborate with a small, fast-growing startup team, have ownership from day one, and contribute to product decisions while gaining hands-on experience with AI-powered marketing tools.