Customer Experience Coordinator (6‑Month Temp) Kiikka

Trelleborg Group; Tampere; On-site; EUR 27,000 - 40,000; Full time

Benefits offered by this job

Growth and education opportunities

Generous annual leave

Competitive compensation package

Friendly, congenial environment

Job summary

Trelleborg Industrial Solutions is looking for a Customer Service Coordinator based in Kiikka, Finland (Tampere region). The role focuses on managing orders, coordinating forecasts, and ensuring timely confirmations while maintaining customer portals and supporting finance processes.

The ideal candidate has strong Finnish and English communication skills, experience with MS Office and ERP systems, and a proactive, detail-oriented mindset to handle delivery constraints and cross-functional

Qualifications

• Fluency in Finnish and English is required.
• Experience with MS Office and ERP systems (M3 or SAP) is preferred.
• At least 3 years vocational training in a specialised occupation.

Responsibilities

• Create and send order confirmations to customers, ensuring accuracy and timeliness.
• Build strong operational relationships by proactively informing and engaging with customers.
• Gather customer forecasts and collaborate with internal stakeholders to enhance forecast accuracy.

Skills

Finnish

English

Education

Vocational training in industrial clerk

Tools

MS Office

ERP (M3 or SAP)

Job description

Trelleborg Industrial Solutions is looking for a Customer Service Coordinator based in Kiikka, Finland (Tampere region). The role focuses on managing orders, coordinating forecasts, and ensuring timely confirmations while maintaining customer portals and supporting finance processes.

The ideal candidate has strong Finnish and English communication skills, experience with MS Office and ERP systems, and a proactive, detail-oriented mindset to handle delivery constraints and cross-functional