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1.694

Teleoperadora jobs in United States

Customer Care Process Optimization Lead

Perk

Barcelona
On-site
EUR 40,000 - 60,000
14 days ago
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Client Advisor / Tag Heuer Boutique Serrano Madrid

TAG HEUER

Madrid
On-site
EUR 30,000 - 50,000
14 days ago

Customer Success Engineer (Hybrid)

Eholo

Santiago de Compostela
Hybrid
EUR 30,000 - 40,000
14 days ago

B2B Growth Marketing Manager (Fintech) – Barcelona

Jordan martorell s.l.

Barcelona
On-site
EUR 30,000 - 50,000
14 days ago

ASESOR/A COMERCIAL

Talent Services

Reus
On-site
EUR 10,000 - 30,000
14 days ago
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Dynamic Fashion Retail Sales Assistant – Madrid

NOON SPAIN

Madrid
On-site
EUR 18,000 - 24,000
14 days ago

Luxury Client Advisor: Elevate Experiences & Drive Sales

FERRAGAMO

Madrid
On-site
EUR 30,000 - 42,000
15 days ago

Asesor/a Comercial de Vehículos Nuevos – Venta y Financiación

Jobhunter

Erandio
On-site
EUR 10,000 - 30,000
15 days ago
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Hybrid Global Multilingual Customer Support Specialist

The Cigna Group

Madrid
Hybrid
EUR 30,000 - 50,000
15 days ago

Multilingual Customer Service Representative - French or Italian or German or Dutch Speaking.

The Cigna Group

Madrid
Hybrid
EUR 30,000 - 50,000
15 days ago

Client Advisor

FERRAGAMO

Madrid
On-site
EUR 30,000 - 42,000
15 days ago

Asesor/a de Cliente en Nutrición Deportiva - Proactivo

Eurofirms

Peligros
On-site
EUR 10,000 - 30,000
15 days ago

Asesor Comercial Energía - Atención al Cliente con comisiones

Temps

Sevilla
On-site
EUR 50,000 - 70,000
15 days ago

Luxury Client Advisor - Madrid

FERRAGAMO

Madrid
On-site
EUR 50,000 - 70,000
15 days ago

Asesor Comercial de Proyectos Web

CONFIDENCIAL

Madrid
Remote
EUR 50,000 - 70,000
15 days ago

Hybrid Inside Sales Pro – Market Research Proposals

GfK

Barcelona
On-site
EUR 30,000 - 50,000
15 days ago

Asesor Comercial de Vehículos de Ocasión - Premium

rpc - The Retail Performance Company

Murcia
On-site
EUR 25,000 - 35,000
15 days ago

Asesor Comercial en Sector Educativo | Ventas y Admisiones

U-tad

Madrid
On-site
EUR 25,000 - 35,000
15 days ago

Asesor/a Comercial Vehículos Ocasión | BMW Murcia Premium (LORCA)

rpc - The Retail Performance Company

Murcia
On-site
EUR 25,000 - 35,000
15 days ago

Asesor comercial y ventas sector educativo

U-tad

Madrid
On-site
EUR 25,000 - 35,000
15 days ago

Customer Service Agent

PhoneWatch

Fuengirola
On-site
EUR 10,000 - 30,000
15 days ago

Sales Advisor | Santa Cruz De Tenerife - Costa Adeje | Part Time 16H | Temporal

H&M Hennes & Mauritz Logistik AB & Co.KG

Spain
On-site
EUR 20,000 - 25,000
15 days ago

Customer Support Specialist – iGaming & Safe Gaming Advocate

SkillOnNet

Melilla
On-site
EUR 25,000 - 35,000
15 days ago

Asesor comercial

GILMAR Consulting Inmobiliario

Cádiz
On-site
EUR 30,000 - 50,000
15 days ago

Senior Performance Marketing Specialist

Grupo Planeta

Madrid
On-site
EUR 35,000 - 50,000
15 days ago
Customer Care Process Optimization Lead
Perk
Barcelona
On-site
EUR 40,000 - 60,000
Full time
14 days ago

Job summary

A leading travel and spend management platform in Barcelona is seeking a Business Process Improvement Specialist to join their Customer Care Operational Excellence team. The successful candidate will analyze, optimize, and redesign customer care workflows to enhance efficiency and service quality. This role requires strong analytical skills, experience in process improvement, and excellent stakeholder management capabilities. The position offers competitive compensation along with numerous benefits, including generous vacation days and wellness support.

Benefits

Competitive compensation
Generous vacation days
Private healthcare or gym allowance
Life Insurance
Paid parental leave
Volunteering hours
Work from Anywhere days
Language lessons
Paid sabbatical after 5 years
Relocation support

Qualifications

  • Experience in process improvement, operations, customer care, or a related field.
  • Strong analytical skills with the ability to interpret data and propose clear recommendations.
  • Excellent communication and stakeholder management skills.
  • Comfortable operating in a fast-paced, high-growth environment.

Responsibilities

  • Conduct detailed assessments of current customer care processes to identify gaps.
  • Use data insights to inform recommendations and track improvements.
  • Support the introduction of automation and operational tooling enhancements.
  • Build strong relationships across Customer Care, Product, and Operations.

Skills

Process improvement
Analytical skills
Stakeholder management
Communication
Job description
A leading travel and spend management platform in Barcelona is seeking a Business Process Improvement Specialist to join their Customer Care Operational Excellence team. The successful candidate will analyze, optimize, and redesign customer care workflows to enhance efficiency and service quality. This role requires strong analytical skills, experience in process improvement, and excellent stakeholder management capabilities. The position offers competitive compensation along with numerous benefits, including generous vacation days and wellness support.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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