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Onboarding Manager

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Onboarding Manager

International Schools Partnership Limited
Torrejón de Ardoz
EUR 40.000 - 65.000
Descripción del empleo

Direct Reporting Line to : Divisional Chief Operating Officer (DCOO) – Europe, Iberia, US & Canada

Dotted Reporting Line to : Group Head of Acquisition Integration

Location : – Flexible, Hybrid

Job Overview :

As an Acquisition Onboarding Manager at ISP, you will play a pivotal role in integrating newly acquired or established schools into our international network. You will lead and coordinate end-to-end post-acquisition onboarding activities, working closely with divisional, regional, and school-based teams to ensure successful project delivery.

This is a dynamic and hands-on role that combines execution of assigned tasks with project management. You will not only oversee the integration plan but also actively contribute to the completion of critical tasks, particularly in time-sensitive areas such as Finance. You’ll be the central point of accountability for the onboarding timeline, progress tracking, risk mitigation, and issue resolution.

You will be an advocate for collaboration, structure, and transparency, using monday.com to manage projects, engage cross-functional stakeholders, and maintain momentum. The role requires excellent communication skills, adaptability, and a proactive mindset to ensure that each integration is efficient, structured, and tailored to the needs of each school and region.

Key Responsibilities

Regional Management & Regional Support :

  • Lead the development of customised onboarding project plans in monday.com for each school, ensuring alignment with ISP’s integration framework and timelines.
  • Guide regional and school teams in understanding their onboarding responsibilities and deliverables.
  • Monitor progress across all functional areas, identifying delays early, assessing risks and impacts and coordinating with stakeholders to implement corrective measures.
  • Provide practical assistance and support in completing assigned, time-critical tasks where there are capacity or capability challenges.
  • Work closely with the Divisional Chief Operating Officer and the Regional Managing Director to prioritise resource allocation and manage project load to ensure timely delivery of all onboarding milestones.

Integration Planning & Execution :

  • Review Financial Investment Papers (FIPs), Sale & Purchase Agreements (SPAs), and other acquisition documentation to ensure critical obligations and timelines are captured in the onboarding plan.
  • Tailor integration tasklists across departments including HR, Finance, Learning, Marketing, Technology, Legal, and Operations to reflect each school’s structure, priorities and dependencies.
  • Collaborate with other Onboarding Managers and Group Heads of Function to regularly review and improve the integration task library, embedding best practices and feedback from prior projects.
  • Conduct regular status meetings to track progress, manage interdependencies, and ensure that regional and school teams are supported throughout the onboarding lifecycle.
  • Proactively escalate material risks and propose mitigation actions to ensure minimal disruption to school operations and the project timeline.

monday.com Administration & Reporting :

  • Maintain and update monday.com boards for all active projects, ensuring they reflect real-time status, deadlines, and dependencies.
  • Provide guidance and training to regional and school staff on monday.com to support adoption and effective use, as well as project inclusion for all key stakeholders.
  • Develop and maintain real-time dashboards and produce regular status reports and updates for regional leadership and ISP Group executives.
  • Ensure consistency and transparency in reporting to support strategic decision-making and highlight areas needing additional support.

Cross-Functional Coordination & Stakeholder Management :

  • Act as the primary link between Group Business Development, regional leadership, and school teams, ensuring sharing of key information and objectives post-acquisition.
  • Work with Group Heads of Function to ensure onboarding task lists are actionable, prioritised, and well understood by operational teams.
  • Facilitate interdepartmental collaboration to align on key tasks, timelines, and deliverables, encouraging open communication and timely issue resolution.
  • Support a culture of continual learning and sharing by facilitating knowledge transfer sessions and contributing to onboarding process refinement.

Issue Resolution & Continuous Improvement :

  • Serve as the initial escalation point for challenges impacting project delivery; respond swiftly with practical solutions and involve relevant leadership as needed.
  • Track lessons learned from completed tasks and full integrations, identifying areas for process improvements and developing proposals for changes to data capture templates, task lists, workflows.
  • Champion process standardisation while allowing for flexibility where regional or school-specific differences require tailored approaches.

Experience, Qualifications and Skills

  • Education & Experience : A professional finance qualification and / or a master’s degree in business administration, project management, or a related field is highly desirable. Experience in project management, mergers & acquisitions, and / or post-merger integration roles, preferably within a multi-regional or international organization.
  • Technical Skills : Proficiency with project management tools (especially monday.com) and collaboration software advantageous. Advanced skills in Microsoft Excel for data tracking and analysis, and familiarity with PowerPoint for reporting.
  • Communication Skills : Excellent verbal and written communication abilities, with the skill to influence and build collaborative relationships across all levels of the organization.
  • Change Management : Demonstrated experience guiding teams through cultural and operational changes in a fast-paced, acquisitive environment.
  • Organizational Skills : Exceptional organizational and time-management skills, with the ability to handle multiple tasks and priorities across different functional areas.
  • Language Requirements : Fluent English is essential. Additional languages are highly desirable– especially Polish, Greek, Spanish, Portuguese, French, or Italian.
  • Teamwork and Independence : Able to work independently, while also being a collaborative team player who works effectively in cross-functional teams.
  • Adaptability : Flexibility to adapt to different working styles, organizational structures, and changing project demands.
  • Location : Remote / Flexible. While the role can be performed remotely, it will require travel to acquired schools across different regions as needed to action certain tasks, where require on-site attendance.
  • Working Hours : Must be willing to accommodate flexible hours to meet the demands of integration projects.

Key Relationships

To succeed in this role, the Acquisition Onboarding Manager must build strong working relationships with the following stakeholders :

  • Divisional Chief Operating Officer (DCOO) – for overall integration oversight and support.
  • Regional and School Teams – i.e. Regional Managing Directors (RMD), Regional Heads of Function and school leadership teams involved in each acquisition.
  • Other Acquisition Onboarding Managers – to share best practices and coordinate approaches across different integrations.
  • Group Functional Heads – leaders of key functional areas (Finance, HR, IT, etc.) who provide expertise and support throughout the integration process.

ISP Commitment to Safeguarding Principles

ISP is fully committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory criminal background checks (or equivalent) covering at least the last 10 years of employment history.

ISP Commitment to Diversity, Inclusion and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing team members regardless of gender, ethnicity, sexual orientation, gender expression, age, disability status, neurodivergence, socio-economic background, or any other aspect of identity. We strongly encourage candidates who share our vision and principles, and who are passionate about contributing to ISP’s success, to apply.

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* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.

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