Job Search and Career Advice Platform
2 700 postes de

Matematicas à United States

Customer Experience Strategy Manager

Customer Experience Strategy Manager
eDreams ODIGEO
Madrid
EUR 60 000 - 90 000
Je veux recevoir les dernières offres d’emploi de Matematicas

PlenOptika : Software Engineer R&D

PlenOptika : Software Engineer R&D
Fundación Parque Científico de Madrid
Salamanca
EUR 35 000 - 55 000

Senior CAM Specialist

Senior CAM Specialist
Vector Renewables España Slu
Malaga
EUR 30 000 - 60 000

Senior Ecosystem Solution Manager

Senior Ecosystem Solution Manager
Celonis
Madrid
EUR 60 000 - 90 000

AME Simulation Engineer - Ingeniero simulación

AME Simulation Engineer - Ingeniero simulación
Lear
Valladolid
EUR 35 000 - 55 000
Découvrez plus d’offres que n’importe où ailleurs.
Trouvez plus de postes maintenant

Customer Support Representative - Norwegian - Benalmadena, Malaga

Customer Support Representative - Norwegian - Benalmadena, Malaga
Dila Recruitment
Benalmádena
EUR 24 000 - 30 000

EU Sales Director Paris, FR

EU Sales Director Paris, FR
Aninesworld
Murcie
EUR 70 000 - 100 000

Sr. C++ Engineer

Sr. C++ Engineer
Align Technology
Madrid
EUR 45 000 - 70 000
HeadhuntersEntrez en contact avec des chasseurs de têtes pour postuler à des offres similaires

Searching For Candidates To Apply For A Msca-Pf - Engineering And Technological Development Of [...]

Searching For Candidates To Apply For A Msca-Pf - Engineering And Technological Development Of [...]
Universidad de Burgos
Las Palmas de Gran Canaria
EUR 30 000 - 50 000

Talent Pool Store Manager - Oujda, Morocco

Talent Pool Store Manager - Oujda, Morocco
Adidas
Región de Murcia
EUR 18 000 - 25 000

Senior Solution Manager

Senior Solution Manager
Celonis
Madrid
EUR 60 000 - 90 000

Customer Experience Strategy Manager

Customer Experience Strategy Manager
eDreams ODIGEO
Cádiz
EUR 50 000 - 80 000

Senior Process Expert ACES

Senior Process Expert ACES
Amazon
Barcelone
EUR 50 000 - 70 000

Análisis y Reporting Estratégico - Dirección General de Operaciones y Tecnología

Análisis y Reporting Estratégico - Dirección General de Operaciones y Tecnología
Banc Sabadell
Sabadell
EUR 50 000 - 80 000

Director - Corporates Ratings

Director - Corporates Ratings
Scope SE & Co. KGaA
Madrid
EUR 70 000 - 120 000

Financial Analyst III-Hybrid

Financial Analyst III-Hybrid
Logix
Valence
USD 89 000 - 139 000

Data Scientist - Operations Responsible AI

Data Scientist - Operations Responsible AI
Roche
Madrid
EUR 50 000 - 80 000

Senior Product Manager - Product Design

Senior Product Manager - Product Design
Tessera
Murcie
EUR 50 000 - 80 000

PlenOptika : Software Engineer R&D

PlenOptika : Software Engineer R&D
Fundación Parque Científico de Madrid
Granada
EUR 35 000 - 55 000

Swedish Cloud Solutions Specialist to Malaga, Spain!

Swedish Cloud Solutions Specialist to Malaga, Spain!
Sörenson recruiting
Espagne
EUR 40 000 - 70 000

Job offer

Job offer
European Commission
Espagne
EUR 31 000 - 37 000

Senior Marketing Data Analyst Monopoly GO

Senior Marketing Data Analyst Monopoly GO
奥決歩穩
Alicante
EUR 30 000 - 45 000

Quantitative Researcher

Quantitative Researcher
Chi Square Economics
Madrid
EUR 40 000 - 70 000

Emergency, humanitarian action and development project officer

Emergency, humanitarian action and development project officer
Comite Español de la UNRWA
Tarragona
EUR 40 000 - 60 000

IT Helpdesk

IT Helpdesk
Innovamat
Sant Cugat del Vallès
EUR 25 000 - 35 000

Customer Experience Strategy Manager

eDreams ODIGEO
Madrid
EUR 60 000 - 90 000
Description du poste

Join the world's leading travel subscription platform and one of the largest ecommerce businesses in Europe.

21 million customers, 44 markets, 5 brands, 65M members in Prime.

More than 100 million searches per day, up to 18 billion daily AI predictions.

Over 1600 employees, more than 60 different nationalities from all over the world.

We are a tech company revolutionizing the travel booking experience through our consumer insight, innovative technology, market leadership, and Prime, the world's first travel subscription program.

What you will do :

This critical role acts as the right hand to the Chief Customer Experience Officer, playing a key role in shaping the overall customer experience strategy. You will lead a team of analysts driving data-driven decision making across all customer touchpoints.

Key Responsibilities :

  • Strategic Leadership :

Partner with the CX leadership team to define and execute the long-term customer experience vision.

  • Develop and refine customer experience strategies aligned with business objectives.
  • Identify and prioritize key customer experience initiatives.
  • Conduct market research and competitive analysis to understand customer needs and industry best practices.
  • Data-Driven Decision Making :

Lead the development and implementation of customer experience metrics.

  • Analyze customer data (e.g., customer feedback, NPS scores, churn rates) to identify trends, opportunities, and areas for improvement.
  • Leverage data and insights to inform strategic decisions and drive continuous improvement.
  • Partner with the Prime team, Ancillaries, and other product and IT teams to ensure a seamless and consistent customer experience across all touchpoints.
  • Champion the adoption of AI and machine learning within the customer experience function.
  • Collaborate with product and IT teams to develop and implement AI-powered solutions (e.g., chatbots, personalized recommendations) that enhance the customer experience.
  • Stay abreast of emerging technologies and their potential impact on customer experience.

Lead and mentor a high-performing team of analysts and data engineers.

  • Foster a data-driven and customer-centric culture within the team.
  • Develop and implement training programs to enhance team skills and knowledge.
  • Effectively communicate insights and recommendations to senior leadership, including the CXO and executive team.
  • Build and maintain strong relationships with key stakeholders across the organization.
  • Speed & Agility :

Demonstrate a high degree of speed and agility in responding to changing customer needs and market dynamics.

What you need to succeed :

  • 3-6 years of experience in a top-tier strategic consultancy firm.
  • Outstanding analytical skills.
  • Strategic mindset with hands-on mentality; a problem-solver.
  • Experience in ecommerce, digital marketing, online companies will be highly valued.
  • Excellent communication skills with all stakeholders.
  • Outspoken and proactive.
  • Bachelor's Degree in Business, Engineering, Mathematics, Economics, etc. A Master's in Business Administration would be desirable.
  • Business Proficiency in English (C1 / C2).

What's in it for you?

The best talent deserves the best benefits. At eDO, we want you to be a part of our success story and great culture. Here's what we offer :

  • A rewarding compensation package, Prime Plus membership, competitive salary, and benefits package including flexible benefits, performance-based bonuses, birthday day off, discounts, and partnerships.
  • Continuous learning to fuel your growth and explore new horizons. Learn and grow with free Coursera access, soft skills workshops, tech training, leadership development, and more. Plus, enjoy a great onboarding program.
  • Grow opportunities to empower your career and unleash your potential. Personalized career paths and the eVOLVE Program will help you discover, grow, and thrive. Internal mobility opportunities let you pursue horizontal career changes and promotions.
  • Your Wellbeing is our priority. Embrace Freedom and Flexibility. At eDO, we value flexibility, employee care, and transparency. We offer a hybrid home-office model focused on outcomes.
  • Work hard, party hard. We believe in having fun and connecting with colleagues. Join eDO for after-work events, padel tournaments, parties, and more. Create communities based on your passions like sports and music. Come to work as you are with no dress code and enjoy free fruit, coffee, and tea at our offices.
  • Enjoy a dynamic and healthy environment. Be innovative, take risks, and share your ideas. Our diverse and open-minded teams support high performance, learning, and growth. You'll work in an Agile mindset environment with recognition at our core.

You want to peek into what it's like to work at eDO? Follow us on LinkedIn and discover more about us.

If you are ready for a career opportunity with unmatched benefits, continuous learning, and a supportive work-life balance, look no further. Take your career to new destinations and help our diverse, inclusive, and passionate team shape the future of travel.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Our people are the key to our success. Each one of them is unique in their own way, and the respect for their uniqueness is and will always be a passion and motivation.

Don't meet every requirement? If you're excited about this role but do not feel your experience aligns perfectly with all the requirements, we strongly encourage you to apply nevertheless.

J-18808-Ljbffr

  • Précédent
  • 1
  • ...
  • 96
  • 97
  • 98
  • ...
  • 108
  • Continuer

* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

Job Search and Career Advice Platform
Décrochez un poste
plus rapidement 
Suivez-nous
JobLeads Youtube ProfileJobLeads Linkedin ProfileJobLeads Instagram ProfileJobLeads Facebook ProfileJobLeads Twitter AccountJobLeads Xing Profile
Entreprise
  • Avis clients
  • Rejoignez-nous
  • Mentions légales
Services
  • Examen gratuit de votre CV
  • Recherche d’emploi
  • Mise en relation avec des chasseurs de têtes
  • Conseils de carrière
  • Masterclass JobLeads
  • Parcourir les offres
Ressources gratuites
  • Prévisions pour 2024
  • 5 étapes pour faire aboutir votre recherche d’emploi
  • 8 erreurs courantes dans la recherche d’emploi
  • Quelle doit être la longueur de mon CV ?
Assistance
  • Aide
  • Intégration de partenaire
  • Partenaires ATS
  • Protection des données
  • Conditions commerciales générales

© JobLeads 2007 - 2025 | Tous droits réservés