Jobs in Zaragoza, Spain

Head of Credit Card Portfolio Management – Risks (Openbank)
Country: Spain

Head of Credit Card Portfolio Management – Risks (Openbank)

We are the % digital bank of the Santander Group, currently undergoing a technological transformation and international expansion. Since our relaunch, we have experienced continuous growth, especially in our technological capabilities. We operate in a start-up environment, utilizing agile methodologies to enhance our clients' experience. We have launched in the Netherlands, Germany, and Portugal, with plans for further expansion.

Our culture emphasizes social engagement and diversity, which are integral to our daily work environment.

We are a flexible, fast-adapting team that primarily works remotely, utilizing various communication tools seamlessly.

Mission and responsibilities :

We seek a senior professional currently working in retail credit, specializing in credit cards, encompassing both admissions and portfolio management. In our credit risk team, you will collaborate across functions, products, and regions to develop and monitor the portfolio, ensuring profitability and performance. You will be involved in new initiatives, improvements, and adapting to regulatory changes.

Ideal candidates will have a comprehensive view of retail credit card portfolios, expertise in defining admission processes, and the ability to make data-driven decisions balancing risk and profitability. You will lead initiatives for preventative and reactive actions to protect credit performance and portfolio profitability.

Main tasks include :

• Managing credit card portfolio performance.
• Defining underwriting and enhancement policies aligned with business needs.
• Collaborating with risk modeling teams to develop credit risk models for admission, fraud prevention, and limits management.
• Managing risk appetite based on business cases.
• Maintaining policies, procedures, and controls.
• Engaging with stakeholders in project development.
• Optimizing intake processes and portfolio performance by managing risk assumptions.
• Detecting emerging risks and implementing corrective actions.
• Collaborating with recovery teams to address deteriorating receivables.

Qualifications :

• Extensive experience in retail credit management, particularly in managing credit card portfolios within the EE customer cycle and balance-sheet development.
• Bachelor’s degree in a quantitative or analytical field (engineering, statistics, math, economics, management).
• Knowledge of IFRS credit provisions.
• Strong analytical skills in profitability, risk KPIs, and data modeling (cost of credit, VMG, NPL, PD/LGD).
• Experience in the European credit market.
• Understanding of credit scoring and behavioral scoring models for credit cards.
• Proficiency with visualization tools (Quicksight, Power BI) and programming (SQL, Python, Apache Spark).
• Fluent in English and willing to work in an international environment.

What we offer :

• Immediate integration into a dynamic, agile company with growth and expansion plans.
• Start-up environment supported by Grupo Santander.
• Competitive salary and attractive benefits.
• Opportunities for career growth within the company and group.
• Participation in international projects and exposure to different countries.
• Excellent work environment, social clubs, and regular events (currently virtual).

If you're ready to grow with us, join our team!