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Senior End User Engineering Lead (L3 / Automation) (SCCM + Intune)
Job summary
A recruitment agency is supporting an International Organization in hiring a Senior End User Engineering Lead based in the Barcelona region. This role involves delivering technical solutions for end-user devices while managing Microsoft technologies. Candidates should have robust experience in support and administration within hybrid IT environments. Joining provides the chance to make a significant impact on operations across global locations and offers a supportive remote-first work culture.
Qualifications
- Experience maintaining and evolving Microsoft technologies in hybrid environments.
- Strong support experience in managing end-user devices and security.
- Exposure to CI/CD pipelines and automation technologies.
Responsibilities
- Provide Level 3 support to service providers.
- Manage and enhance processes for end-user device delivery and security.
- Architect and administrate Microsoft Endpoint Manager environments.
- Manage directory services within Azure and Active Directory.
- Lead new projects and transition into networking or security roles.
Skills
Tools
EMEA Recruitment is supporting a leading International Organization in recruiting a highly skilled Senior End User Engineering (EUE) Lead. This pivotal role drives the technical delivery of the global EUE strategy, focusing on the security, management, and automation of end-user devices in a global environment.
This is an ideal opportunity for an experienced engineer who excels at maintaining and evolving the latest Microsoft technologies within a large-scale, global, hybrid environment covering both IT and OT.
Join us at an exciting inflection point: this area is receiving significant investment, offering a "blank slate" opportunity to drive the transformation to proactive remediation and automation.
Location: Must be based in the Barcelona region to facilitate occasional voluntary team gatherings and trainings.
Reporting to: Modern Work Operations Senior Manager.
Time Zone Focus: You will primarily work standard Barcelona office hours, providing crucial L3 support to plants and employees across the EU and Asia time zones.
- Level 3 (L3) support to service providers contracted to support end-users.
- Maintain and enhance the technologies and processes used to deliver, secure, manage, and automate end-user devices. 3000 Windows endpoints.
- Architecture, engineering, and administration of MEM / MECM (Microsoft Endpoint Manager / Configuration Manager) environments. Automation of CI / CD pipelines and proactive remediation solutions. Utilizing tools like Nexthink and Microsoft Intune Endpoint Privilege Management (EPM).
- Directory management within Azure / Active Directory (Hybrid). Strong experience with Microsoft 365 solution management and support (Teams, SharePoint, OneDrive, Outlook, etc.).
- Opportunities to grow into a senior leader in Modern Work Operations, lead new projects, and transition into areas like Networking or Security.
The opportunity to come in and make a real, rapid impact on a global scale by shaping the future of end-user experience.
A close-knit, dynamic, and supportive IT team, offering a remote-first work environment.
Due to the high volume of applications we receive, we’re only able to contact those selected for the next stage of the process.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.