Jobs in Madrid, United Kingdom
Product Owner for Apps - Android (Full remote within Spain) - 1014426379
leadtech
Help customers, then explore Greece your Mediterranean life awaits!
Cross Border Talents
German speaking Customer Relations Associate Remote in Spain
Nexusbal
Support customers daily, enjoy Greek island weekends!
Cross Border Talents
DevOps (k8s, terraform, Grafana, ELK Stack, Kafka, MongoDB)
coara
Connect with headhunters to apply for similar jobsSpanish-speaking Customer Support Agent - Remote in Greece
Multilingual Jobs Worldwide
Java Software Engineer | 100% Remoto | Inglés
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Senior IT Project Manager - Digital Workplace
Fusion Consulting
German speaking Remote in Spain
Job summary
A leading tech support company is seeking a Remote Customer Service Representative specializing in tech and audio support. This role requires fluency in German and strong communication skills. The successful candidate will assist customers with technical issues and product support. The position offers a competitive salary of 19,634 euros gross per year along with career growth programs and a hybrid working option if based in Barcelona.
Benefits
Qualifications
- Fluency in German and solid command of English are essential.
- Excellent communication and customer care skills required.
- Experience or interest in audio products and live music tech beneficial.
Responsibilities
- Assist customers through incoming support requests.
- Troubleshoot incidents requiring deeper technical knowledge.
- Resolve issues related to specialized products like SoundTouch.
Skills
Tools
Remote Customer Service Representative – Tech & Audio Support (Spain, Mainland Only)
Remote from anywhere in mainland Spain (excluding islands) or hybrid from our Barcelona office
Full-time · Temporary contract
Join a dynamic, multilingual team supporting innovative brands across industries like technology, travel, fashion, and finance.
What’s in it for you?
- Competitive base salary 19,634 euros gross/year+ performance bonus
- Full paid training (no prior experience needed!)
- Work-from-home setup available across mainland Spain
- Hybrid if you live in Barcelona
- Career growth programs, language classes & leadership development
- 39h/week schedule: Monday–Friday between 09:00 and 20:00
Your mission:
- Assist customers through incoming support requests
- Troubleshoot incidents requiring deeper technical know-how
- Resolve issues related to specialized products like SoundTouch
- Keep users updated with resolution progress
What we’re looking for:
- Fluency in German and a solid command of English
- Great communication and customer care skills
- Experience or interest in audio products, wireless networking & live music tech
- Familiarity with Windows and macOS
- Prior experience in tech support or a fast-paced customer service role
Please note: Remote work is only available from mainland Spain. Applications from residents in the islands unfortunately cannot be considered for remote roles.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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