Valencia On-Site German-Speaking Customer Support Agent

Cross Border Talents; Valencia; Presencial; EUR 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

SRV bonus 1,200 EUR/year

On-site in Valencia

Descripción de la vacante

Cross Border Talents is recruiting a German-speaking Customer Service Agent for a Valencia, Spain team. You are the voice customers hear when they need help, focusing on tone and follow-through.

Key duties include following up on open cases, escalating recurring issues, and maintaining calm, professional communication with customers in a fast-moving environment. On-site afternoon shift.

Salary starts at 21,000 EUR base with a 1,200 EUR/year SRV bonus; rolling applications. Apply now.

Formación

• German language fluency required.
• Strong written and verbal communication.
• Ability to stay organized while handling multiple cases.

Responsabilidades

• Follow up on open cases and prevent delays.
• Flag recurring issues for root-cause resolution.
• Contribute to a collaborative team environment and stay calm with customers.

Conocimientos

German language

Customer service

Organizational skills

Clear communication

Descripción del empleo

Cross Border Talents is recruiting a German-speaking Customer Service Agent for a Valencia, Spain team. You are the voice customers hear when they need help, focusing on tone and follow-through.

Key duties include following up on open cases, escalating recurring issues, and maintaining calm, professional communication with customers in a fast-moving environment. On-site afternoon shift.

Salary starts at 21,000 EUR base with a 1,200 EUR/year SRV bonus; rolling applications. Apply now.