Supplier Connectivity Agent

MTS Globe Spain; Palma; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Wellness program

Legal & financial advice (free)

Healthy beverages & fruits

Language training

Annual events

Sports communities

Special health insurance rates

Job summary

MTS Globe is seeking a Supplier Connectivity Agent in Palma to support our Supplier Integration Team. You will bridge between destination offices, suppliers, and IT teams, analyze current processes, explore improvements, and implement solutions.

You will coordinate training and documentation to ensure efficient operations. Reporting to the Operations Director, the role requires English and Spanish proficiency, strong communication, and the ability to travel.

Qualifications

• Degree in related business fields.
• High level English and Spanish (written and spoken).
• IT affinity with strong MS Excel knowledge.
• Knowledge of Channel Managers and integration models is advantageous.

Responsibilities

• Solve supplier connectivity petitions and implement best practices.
• General application and process support for daily tasks (first-level support).
• Lead new projects ensuring smooth connections between stakeholders and technologies.
• Analyze systems and provide insight for maximum efficiency.
• Coordinate and organize User Training and Processes Optimization.
• Create and maintain both operational and training documentation.

Skills

English proficiency

Spanish proficiency

IT affinity

Excel

XML knowledge

Communication skills

Proactive mindset

Travel willingness

Education

Degree in related business fields

Tools

Excel

MS Office

XML

Job description

MTS Globe is one of Europe’s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year.

What do we do?

We connect travel brands, tour operators, and hotels, delivering high-quality destination services through localexpertise, strong partnerships, and advanced technology. Weprovidea full range of destination services - from hotel accommodation and transfers to excursions, guidedtoursand cruise handling

What do we offer?

At MTS Globe,you’llbe part of an international environment where people collaborate across cultures and borders. We offer a dynamic workplace where talent can grow, learn, and build a global career.

Join an international and multicultural team where you can grow your career, develop globally, and be part of a company that is constantly evolving in a dynamic industry.

JOIN US AND DISCOVER YOUR FUTURE WITH MTS GLOBE GROUP!

MTS Globe is an equal opportunities employer.

For our Supplier Integrations department in Palma, we are seeking a Supplier Connectivity Agent to support the Supplier Integration Team to successfully grow and ensure it operates with maximum efficiency.

In this role, the Supplier Connectivity Agent will act as a bridge between the different stakeholders – our different destination offices, suppliers, internal and external IT providers – analysing current processes, exploring improvement options and ensuring their implementation. They will also lead other departments to integrate the new solutions and processes.

Reporting to the Operations Director, your main responsibilities will be:

• Solving supplier connectivity petitions, implementing the best practices.
• General application/process support for daily tasks: Being first level support for questions and doubts regarding our applications.
• Taking on new projects, ensuring smooth connections between our stakeholders and technologies.
• Analyzing our systems, offering valuable insight to ensure maximum efficiency.
• Coordination and organization of processes related to User Training and Processes Optimization.
• Creating and maintaining both operational and training documentation.

What we offer

• Join our Wellness program which promotes both emotional and mental health and offers free legal and financial advice.
• Refreshing beverages and a variety of fruits are available for all employees to support a healthy lifestyle.
• Advancing your professional growth through language training and technological certifications.
• Celebrate with us during our annual events and festive holidays, including Easter, Halloween, Thanksgiving and more.
• Join one of our sports communities and practice your favorite sport.
• Benefit from special health insurance rates.

Requirements

• Degree in related business fields.
• Extended understanding of Touristic Business (Knowledge of Channel Managers and Integration models is advantageous).
• IT affinity and a very good knowledge of Microsoft office Excel and related MS office products.
• High level of English and Spanish (written and spoken).
• Excellent communications skills and proactivity
• Results-oriented and self-organized working style.
• Ability to travel.
• XML technical knowledge will be very much appreciated in this position.