Transfer Agent

MTS Globe; Palma; Presencial; EUR 24.000 - 32.000; Jornada completa

Descripción de la vacante

MTS Globe is growing its Palma team and we are hiring a Transfer Agent to support our key client during the season. You will manage transfer routes in Mallorca, coordinate with providers and hoteliers, handle incidents, and work with IT systems.

Advanced English required, studies in Tourism, 2 years of experience, and ability to adapt to our in-house systems. On-site work in Palma with an international team and dynamic environment.

Formación

• 2 years of experience in a similar position.
• Advanced level of English, other languages are a plus.
• Able to work properly with IT Systems and adapt quickly to our in-house operational systems.

Responsabilidades

• Management and control of transfers in Mallorca.
• Communication with providers, hoteliers and TTOO.
• Management of claims and incidents.
• Coordination with other internal departments to ensure the quality of service.
• Be involved in the planification of the transfer routes.

Conocimientos

Advanced English

IT systems

Educación

Studies of Tourism or related fields

Descripción del empleo

Who are we?

MTS Globe is one of Europe’s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year.

MTS Globe Spain

Who are we?

MTS Globe is one of Europe’s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year.

What do we do?

We connect travel brands, tour operators, and hotels, delivering high-quality destination services through local expertise, strong partnerships, and advanced technology. We provide a full range of destination services - from hotel accommodation and transfers to excursions, guided tours and cruise handling.

What do we offer?

At MTS Globe, you’ll be part of an international environment where people collaborate across cultures and borders. We offer a dynamic workplace where talent can grow, learn, and build a global career.

Why join us?

Join an international and multicultural team where you can grow your career, develop globally, and be part of a company that is constantly evolving in a dynamic industry.

JOIN US AND DISCOVER YOUR FUTURE WITH MTS GLOBE GROUP!

MTS Globe is an equal opportunities employer.

Job Description

Our team is growing, and we are looking for enthusiastic individuals who are looking for new challenges. We are hiring Transfer Agent to support one of our key clients in Palma who will work during the seasson.
As a Transfer Agent you will be responsible to manage and control transfer routes in Mallorca, have a close relationship with TTOO to ensure the best quality of service and also manage incidents. If you enjoy optimizing the grouping for a transfer and designing the best transfer route is like a game for you, we are waiting to meet you.

The main responsibilities will be

• Management and control of transfers in Mallorca.
• Communication with providers, hoteliers and TTOO.
• Management of claims and incidents.
• Coordination with other internal departments to ensure the quality of service.
• Be involved in the planification of the transfer routes.

Requirements

• 2 years of experience in a similar position.
• Advanced level of English, other languages are a plus.
• Able to work properly with IT Systems and adapt quickly to our in-house operational systems.
• Studies of Tourism or related fields.