Key Account Manager (DACH, Benelux & France)

MTS Globe Spain; Palma; On-site; EUR 50,000 - 70,000; Full time

Job summary

MTS Globe seeks an experienced Key Account Manager to join our Commercial team in Palma de Mallorca. The role focuses on developing strategic partnerships across the DACH, Benelux and French source markets, with emphasis on Germany and the Benelux region.

You will build lasting client relationships, analyze market opportunities, and collaborate with Spain-based destination teams to deliver growth. A strong background in tourism business models and fluent English, German, and Spanish are

Qualifications

• Fluent English, German and Spanish are required.
• Degree in Tourism or Business Administration.
• Experience in contracting and product management is desirable.
• Knowledge of Spanish tourism destinations and products.

Responsibilities

• Manage and develop relationships with strategic key accounts across DACH, Benelux and French markets.
• Understand client requirements and business models to meet needs.
• Build profitable partnerships and drive growth.
• Acquire new clients and assess risk.
• Develop commercial strategies aligned with company goals.
• Conduct market research and prepare detailed business plans.

Skills

Fluent English

Fluent German

Fluent Spanish

French (bonus)

Analytical skills

Willing to travel

Education

Degree in Tourism or Business Administration

Job description

MTS Globe is one of Europe’s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year.

What do we do?

We connect travel brands, tour operators, and hotels, delivering high-quality destination services through localexpertise, strong partnerships, and advanced technology. Weprovidea full range of destination services - from hotel accommodation and transfers to excursions, guidedtoursand cruise handling.

What do we offer?

At MTS Globe,you’llbe part of an international environment where people collaborate across cultures and borders. We offer a dynamic workplace where talent can grow, learn, and build a global career.

Join an international and multicultural team where you can grow your career, develop globally, and be part of a company that is constantly evolving in a dynamic industry.

JOIN US AND DISCOVER YOUR FUTURE WITH MTS GLOBE GROUP!

MTS Globe is an equal opportunities employer.

We are looking for an experienced Key Account Manager to join our Commercial team in Palma de Mallorca.

This is a key position responsible for managing and developing our strategic partnerships across the DACH, Benelux and French source markets, with a particular focus on Germany and the Benelux region.

The successful candidate will bring extensive experience in key account management within the tourism industry, a strong understanding of the main market players and business models in these regions, and solid knowledge of Spanish tourism products and destinations.

The role requires close daily collaboration with our teams in Spain, as well as regular contact with tour operators, clients and commercial partners across the assigned source markets.

Main responsibilities:

• Manage and further develop relationships with strategic key accounts across the DACH, Benelux and French markets.
• Managing existing clients, understanding their requirements and business models to ensure their needs are met.
• Build and maintain profitable partnerships with clients leading them to further growth.
• Acquisition of new clients, making their business model transparent and carrying out risk assessment.
• Developing and implementation of commercial strategies according to company goals and directions.
• Conducting market research and analysis to create detailed business plans for commercial opportunities (expansion, new business ideas etc.)
• Collaborate regularly with destination teams in the Balearic Islands, Canary Islands and the main coastal areas of mainland Spain.
• Monitor performance of commercial activities using exiting BI system and prepare reports for senior management and clients.
• Central point of contact for the clients and organization.
• Elaboration of commercial budget and forecast reports on a yearly/ quarterly basis for the assigned markets.
• Weekly monitoring of sales reports and analysis. Interpretation and execution of required action towards clients and the organization.
• Elaboration of key portfolios and joint opportunities together with clients & destinations.
• Elaboration, analysis and interpretation of competitive reports.

Requirements

• Minimum 5 years working in a commercial, contracting or product management position.
• Degree in Tourism or Business Administration.
• Experience in contracting and product management and its commercialization.
• Experience in dynamic packaging
• Solid understanding of Spanish tourism destinations and products, particularly sun and beach destinations, including the Balearic Islands, Canary Islands and the main coastal areas of mainland Spain.
• Disposition to travel.
• Fluent English, German and Spanish, French will be a plus.
• Analytical skills, accustomed to working with a data warehouse.
• Understanding of the different source markets and Key market players of these areas.