Student Programs & Success Coordinator

Global University Systems GmbH; Barcelona; Presencial; EUR 26.000 - 38.000; Jornada completa

Descripción de la vacante

Global University Systems GmbH seeks an organized Administrator for our BCN/Madrid campus to manage timetables, attendance, deferrals, and study tools support. You will communicate changes to students, coordinate pathways, and ensure records are accurate while partnering with international teams.

You will assist with events, module surveys, registration processes, and non-academic student services such as housing and health insurance.

Formación

• Undergraduate degree or equivalent experience.
• Customer-focused with excellent interpersonal skills, credibility, and relationship-building.
• Proficient in written and spoken English and Spanish.
• Ability to multitask and collaborate across international teams with strong attention to detail.
• Results-driven, solution-oriented and self-disciplined.
• Ability to multitask in a fast-paced environment.
• Attention to detail, adaptability, empathy and resilience.
• Proficiency in Microsoft Office and/or Google Suite.
• Enthusiasm to work in education and support student success.
• Excellent presentation skills and confidence.
• Proactive, self-motivated and achievement-driven.

Responsabilidades

• Timetable management: coordinate changes, update records, and add students to Canvas as needed.
• Attendance monitoring: track attendance, issue warnings, and prepare reports.
• Supervision of deferrals, term-breaks, withdrawals, and course changes for BCN/Madrid campus students.
• Study tools support: assist registered students with Canvas, Student Portal, Outlook, ProQuest and liaise with departments.
• Event management including Orientation, information sessions, and graduation.
• Coordinate module surveys and achieve 60% response rate.
• Assist with registration processes on campus where needed.
• Support students on non-academic matters: housing, health insurance, and events.
• Student conduct management: disciplinary processes, meetings, and records.
• Letters and documentation: matriculation, visa support letters, attendance letters.
• Assist with various administrative/events/operations tasks as needed.

Conocimientos

Customer-focused

Bilingual English/Spanish

Multitasking

Cross-functional collaboration

Communication skills

Attention to detail

Proactive

Presentation skills

Resilience

Self-motivated

Educación

Undergraduate degree

Herramientas

Canvas

Outlook

ProQuest

Descripción del empleo

Global University Systems GmbH seeks an organized Administrator for our BCN/Madrid campus to manage timetables, attendance, deferrals, and study tools support. You will communicate changes to students, coordinate pathways, and ensure records are accurate while partnering with international teams.

You will assist with events, module surveys, registration processes, and non-academic student services such as housing and health insurance.