Student Experience Advisor, Campus Life (Madrid)

IE University; Madrid; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

IE University in Madrid seeks an Advisor for Student Experience, Campus Life. You will join a dynamic, international team and support the planning and execution of student-facing programs and events.

You will maintain a welcoming environment, ensure high-quality service to students and partners, and coordinate with campus teams across logistics, budgeting, and data analytics. The role requires strong organizational skills, cross-cultural sensitivity, and the ability to manage multiple projects

Formación

• Excellent customer service skills with ability to build relationships.
• Organized, detail-oriented and able to handle multiple projects.
• Experience working with diverse cultures and university staff.
• Willingness to work some weekends and flexible scheduling.

Responsabilidades

• Report to the Executive Director of Campus Life and support campus events.
• Maintain a welcoming environment and add value to the Student Experience.
• Provide outstanding service to students, internal teams, contractors and external stakeholders.
• Process expenses and invoices with providers and accounting.
• Coordinate logistics for activities/events, especially at the IE Tower.
• Analyze problems and offer solutions; manage data analytics for Campus Life.
• Oversee Campus Life meetings and team-building activities.
• Handle reimbursements and budget requests via internal platforms.
• Lead database transformation by compiling/updating data.
• Prepare courier packages and manage travel-related events.
• Support IE Connects Platform improvements for the Student Community space.

Conocimientos

Customer service

Event logistics

Data analytics

Cross-cultural collaboration

Herramientas

IE Connects Platform

Campus Life systems

Descripción del empleo

IE University in Madrid seeks an Advisor for Student Experience, Campus Life. You will join a dynamic, international team and support the planning and execution of student-facing programs and events.

You will maintain a welcoming environment, ensure high-quality service to students and partners, and coordinate with campus teams across logistics, budgeting, and data analytics. The role requires strong organizational skills, cross-cultural sensitivity, and the ability to manage multiple projects