Strategic Customer Success Manager - B2B SaaS (Remote)

ecosio GmbH; Barcelona; À distance; EUR 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Remote-first culture

Flexible working hours

Annual personal development budget

Home office allowance

Regular events and trips

EU workations up to 90 days per year

Wellbeing support

Country-specific benefits

Résumé du poste

ecosio GmbH, a fast-growing B2B SaaS provider for EDI and e-invoicing, is hiring in Barcelona to manage a portfolio of enterprise clients.

You will drive value by expanding existing relationships, identifying up- and cross-selling opportunities, and coordinating with an Account Manager to ensure customers get maximum value.

The role offers a remote-first culture, flexible hours, a personal development budget, home office allowance, team events, and EU workations.

Qualifications

• Experience in B2B SaaS sales
• German language skills at native/C2 level, fluent English skills
• Experience working with a portfolio of existing customers
• Experience with cross- and up-selling

Responsabilités

• Develop long-term relationships with assigned accounts and drive value by expanding existing business
• Identify up- and cross-selling opportunities and close deals in collaboration with the Account Manager
• Coordinate with internal teams to ensure seamless onboarding and renewal processes
• Listen to customers and relay feedback to product and marketing to meet needs
• Navigate escalations and align stakeholders to turn friction into solutions
• Execute sales campaigns in close cooperation with marketing

Connaissances

B2B SaaS sales

Relationship building

Portfolio management

Cross-selling

Account coordination

Description du poste

ecosio GmbH, a fast-growing B2B SaaS provider for EDI and e-invoicing, is hiring in Barcelona to manage a portfolio of enterprise clients.

You will drive value by expanding existing relationships, identifying up- and cross-selling opportunities, and coordinating with an Account Manager to ensure customers get maximum value.

The role offers a remote-first culture, flexible hours, a personal development budget, home office allowance, team events, and EU workations.