Strategic Account Manager - Hotel Chains - Fixed Term Contract (Maternity Cover)

lastminute.com; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A renowned travel company is seeking a Strategic Account Manager - Hotel Chains in Madrid. In this hybrid role, you will manage relationships with key hotel partners, negotiate commercial agreements, and drive profitable growth. The successful candidate will have a background in account management within the hotel or online travel sector, strong negotiation skills, and proficiency in English and Spanish. Enjoy a 36-hour work week with flexible hours and remote work options.

Servicios

Inclusive and friendly environment

Shorter working week

Flexible working hours

Professional development training

Formación

• Proven experience in the online travel or hotel industry with strategic partnership management.
• Exceptional relationship skills, able to influence hotel executives and internal stakeholders.
• Strong analytical capabilities and data-driven decision-making skills.

Responsabilidades

• Manage relationships with strategic hotel chain partners.
• Negotiate commercial agreements to enhance customer travel experience.
• Conduct regular business reviews with partners for mutual success.

Conocimientos

Relationship building

Negotiation

Analytical mindset

Organization

Fluency in English

Fluency in Spanish

Descripción del empleo

We are looking for a Strategic Account Manager - Hotel Chains to join our team of around 1700 people worldwide to help us power up the travellers journey for millions of holidaymakers.

Job Summary

Working model: Hybrid from Madrid remote from Spain
Team: Hotel Partnerships
Department: Global Hotel Partnerships Value Stream
Level: Professional
Location: Madrid or London United Kingdom
Contract: Fixed-Term 1-year
Travel required: average 25% needed

What your impact will be

• Own and grow the relationship between and our strategic hotel chain partners ensuring lasting high-impact collaborations.
• Negotiate and deliver competitive commercial agreements that drive profitable growth and elevate our customers travel experience.
• Partner cross-functionally with legal product connectivity and media teams to ensure seamless integration smooth migrations and strong marketing partnerships.
• Analyse chain performance identify opportunities and lead regular business reviews to ensure mutual success.
• Act as the go‑to expert and trusted advisor for both our hotel partners and our regional field teams providing strategic insight and hands‑on support.

Qualifications – Your expertise

• Proven experience in the online travel hotel or distribution industry with a track record in account management or strategic partnerships.
• Exceptional relationship builder and negotiator confident influencing at all levels from hotel executives to internal stakeholders.
• Commercially astute with a strong analytical mindset you make data‑driven decisions and thrive on achieving tangible results.
• Highly organized and detail‑oriented capable of juggling multiple projects and priorities in a fast‑moving environment.
• Fluent in English and Spanish (French a plus) and comfortable presenting to both internal teams and external partners.

Desirable

• Previous experience managing multi‑market hotel chain partnerships.
• Understanding of hotel connectivity platforms and distribution systems (CRS PMS GDS).
• Familiarity with digital media collaborations and co‑marketing initiatives.

Additional Information – Perks of working with us

• How we work together: An inclusive friendly and international environment (youll be working with colleagues from 10 countries and over 48 nationalities)
• Shorter working week (36h as full time) with a half working day on Fridays
• Flexible start and end of the working day
• Possibility to work from anywhere for a period of time per year defined according to local regulations

How we learn together

• Fri‑Yays : half a day on Friday morning with a no‑meeting mandate and dedicated to deep work personal growth learning and training and / or focus time.
• Professional and managerial skills development training paths access to e‑learning platforms such as Oreilly Udemy Coursera (depending on the department) and to our internal platform offering bespoke training content

Other perks

• 2 paid days off per year for volunteering purposes
• Occasional social events to foster connections among colleagues
• Travel industry discounts and flash exclusive staff fares
• We support our employees through lifes significant moments with leave options (e parental responsibilities marriages bereavements relocations etc.) in line with local laws.

Selection process steps

• HR interview (10‑30 minutes)
• 1st interview (Manager) : soft skills technical knowledge
• Final meeting (30 mins) with the Director
• Offer extended
• Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race gender age sexual orientation religion gender identity or expression and accessibility. We strongly believe in an equal opportunity space which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria

By submitting your information and application you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.

Remote Work

Yes

Employment Type

Full‑time

Key Skills

• Food Handling
• Hospitality Management
• Hotel Experience
• Hospitality Experience
• GM Vehicles
• Management Experience
• Profit & Loss
• Revenue Management
• Hotel Management
• Operations Management
• Budgeting
• Leadership Experience

Vacancy

1