Strategic Account Manager — Growth & Partnerships (B2B)

Aaafacilityservices; Valencia; On-site; EUR 67,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid vacation and sick time

Paid holidays

Company-paid life insurance

Employee Assistance Program (EAP)

Professional development opportunities

Travel reimbursement for approved work

Job summary

AAA Facility Services is seeking a Strategic Account Manager to grow and strengthen relationships with our commercial facility maintenance customers in California. You will own a portfolio of accounts, identify opportunities for additional services, and work with operations and service teams to deliver solutions.

The role emphasizes building long-term customer relationships, managing a robust CRM pipeline, and developing strategic account plans with a strong focus on revenue growth and retention.

Qualifications

• 3-7+ years in B2B sales or strategic account management.
• Experience in facility maintenance, construction services, or related industry is a plus.
• Strong relationship-building and consultative selling skills.

Responsibilities

• Build and maintain relationships with facility managers and key contacts.
• Serve as primary relationship manager for assigned accounts.
• Identify opportunities to expand services and geographic coverage within existing accounts.
• Conduct customer discovery meetings and regular business reviews.
• Develop strategic account plans focused on revenue growth and retention.
• Manage sales opportunities and maintain an accurate CRM pipeline.
• Collaborate with operations and customer service to support service delivery.
• Assist with contract renewals and customer retention initiatives.
• Provide market insights, pricing, and competitive benchmarking.

Skills

Strategic relationship management

B2B sales

CRM pipeline management

Communication & negotiation

Independent working

Education

Bachelor's degree preferred

Tools

CRM software

Job description

AAA Facility Services is seeking a Strategic Account Manager to grow and strengthen relationships with our commercial facility maintenance customers in California. You will own a portfolio of accounts, identify opportunities for additional services, and work with operations and service teams to deliver solutions.

The role emphasizes building long-term customer relationships, managing a robust CRM pipeline, and developing strategic account plans with a strong focus on revenue growth and retention.