Strategic Account Manager – Growth & Relationships

Yokogawa; Madrid; On-site; EUR 60,000 - 90,000; Full time

Job summary

Yokogawa Madrid seeks an experienced Account Manager to maintain strategic customer relationships and drive revenue growth across the territory. You will clarify customer needs, tailor presentations, and manage a portfolio of medium-sized clients while leveraging CRM data to identify opportunities and enhance service delivery.

You will also represent the company at events, propose tailored solutions, ensure policy compliance, and invest in ongoing personal development to stay ahead in a dynamic

Qualifications

• Bachelor’s Degree or Equivalent Level
• Over 3–6 years of general experience in sales or account management
• Basic leadership experience (4–6 months) managing others

Responsibilities

• Key Account Management: maintain relationships with customers and/or supervise an account management team.
• Clarify customer needs and tailor materials to decision makers.
• Develop and implement a relationship management plan for existing customers and identify opportunities.
• Monitor CRM data and escalate issues.
• Identify sales opportunities and represent the organization at events.
• Sell customer propositions with product configurations at standard terms.
• Ensure compliance with policies and regulatory codes.
• Pursue personal capability building through training and coaching, staying current with technology and industry best practices.

Skills

Customer-Focused Approach

Initiates Compelling Sales Convers

Knows the Buying Influences

Manages Buyer Indifference

Manages Resistance

Understands Buying Influencer Needs

Understands Customer Needs

Understands Issues/Motivations

Builds Rapport

In-Depth Questioning

Maintains the Relationship

Navigates Customer Challenges

Questions Strategically

Strengthens Customer Connections

Verbal Communication

Account/Client Management

Diagnoses Needs with Questions

Expands the Service

Planning and Organizing

Pre-Call Preparation

Strategic Planning and Analysis

Understands the Buying Process

Education

Bachelor’s Degree or Equivalent Level

Job description

Yokogawa Madrid seeks an experienced Account Manager to maintain strategic customer relationships and drive revenue growth across the territory. You will clarify customer needs, tailor presentations, and manage a portfolio of medium-sized clients while leveraging CRM data to identify opportunities and enhance service delivery.

You will also represent the company at events, propose tailored solutions, ensure policy compliance, and invest in ongoing personal development to stay ahead in a dynamic