Account Manager

HCL Technologies Limited; España; Presencial; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

HCL Technologies Limited in Spain seeks an account manager responsible for owning and expanding client relationships to drive revenue growth, client satisfaction, and long-term partnerships across assigned accounts.

This role manages a 10-30M portfolio value, ensuring seamless delivery, cross-selling IT solutions, and leading contract negotiations and renewals with delivery leadership to optimize performance and mitigate risk.

Responsabilidades

• A single point of accountability for the client, ensuring seamless delivery of services and cross-sell of IT solutions aligned to customer business objectives.
• Develop and execute a multi-year account plan aligned with customer priorities and industry trends.
• Be responsible for account performance in terms of revenue, profitability, payment cycles and growth.
• Ensure high-quality delivery of contracted services and solutions.
• Partner with delivery leadership to address risk, optimize performance and ensure client satisfaction.
• Lead contract negotiations, renewals and pricing discussions.

Descripción del empleo

To be responsible for owning and expanding client relationships with customers to drive revenue growth, client satisfaction and long‑term partnership with assigned accounts. Manages accounts with a typical size of 10-30M portfolio.

Key Responsibilities

1. A single point of accountability for the client, ensuring seamless delivery of services and cross‑sell of IT solutions aligned to customer business objectives.
2. Develop and execute a multi‑year account plan aligned with customer priorities and industry trends.
3. Be responsible for account performance in terms of revenue, profitability, payment cycles and growth.
4. Ensure high‑quality delivery of contracted services and solutions.
5. Partner with delivery leadership to address risk, optimize performance and ensure client satisfaction.
6. Lead contract negotiations, renewals and pricing discussions.