Spanish Medical Diabetes Advisor – Lisbon Customer Care

Cross Border Talents; Gijón; On-site; EUR 16,000 - 18,000; Full time

Benefits offered by this job

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Relocation support

Full training and career development

Job summary

Cross Border Talents in Lisbon is hiring a fluent Spanish-speaking customer service professional to support customers via phone, email and chat. This role focuses on delivering an outstanding experience in an international medical device environment.

You must be eligible to work in Portugal, willing to relocate to Lisbon, and ready to start on November 23. The position offers 40 hours per week, rotating shifts, a 12-month contract, comprehensive health insurance, and language training to boost

Qualifications

• Fluent Spanish, spoken and written.
• English level B1/B2 required.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Responsibilities

• Respond to customers through phone, email and chat online.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Fluent Spanish

English B1/B2

Typing 20+ WPM

Customer service

Communication

Problem solving

Job description

Cross Border Talents in Lisbon is hiring a fluent Spanish-speaking customer service professional to support customers via phone, email and chat. This role focuses on delivering an outstanding experience in an international medical device environment.

You must be eligible to work in Portugal, willing to relocate to Lisbon, and ready to start on November 23. The position offers 40 hours per week, rotating shifts, a 12-month contract, comprehensive health insurance, and language training to boost